Better Business Bureau Report for
ElderServe, Inc.

Better Business Bureau Report issued November 2010
Better Business Bureau Report expires November 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: ElderServe, Inc.
Address: 411 East Muhammad Ali Blvd.
  Louisville, KY KY 40202-1501
Phone: 502-587-8673
Web Address: www.elderserveinc.org
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Better Business Bureau Comments

Year, State Incorporated: 1962, Kentucky
Affiliates: None
Stated Purpose: The mission of ElderServe is to improve the quality of life for older persons in our community.

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Evaluation Conclusions

               

ElderServe, Inc. meets the 20 Standards for Charity Accountability.
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Programs

               

ElderServe offers a wide variety of support services designed to enable seniors to maintain their independence and feelings of self worth and to promote seniors living in their own homes for as long as possible.

For the fiscal year ended June 30, 2010, ElderServe, Inc.'s program expenses were:

  
Social Services 1,767,560
Social Development 925,383
Total Program Expenses: $2,692,943
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Governance

               

Chief Executive : Harriette Friedlander, Chief Executive Officer
Compensation*:

Chair of the Board: Debbie Prewitt
Chair's Profession / Business Affiliation: Vice President, CUB Bank

Board Size: 24

Paid Staff Size: 109

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Fund Raising

               

Method(s) Used:

Fund raising methods include direct mail, invitations to fund raising events, print advertisements, and grant proposals.

In addition, ElderServe is a Metro United Way member agency.
Fund raising costs were 4% of related contributions. (Related contributions, which totaled $2,350,317, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on ElderServe’s audited financial statements for the year that ended June 30, 2010.

Ending net assets as reported below include $772,327 in unrestricted net assets , $260,286 in temporarily restricted net assets, and $605,334 in permanently restricted net assets.

Total assets as reported include $20,658 invested in net fixed assets.


Source of Funds  
Federal & State Gov grants 1,598,956
Program fees 398,196
Metro United Way 279,924
Contributed facilities 163,650
Local Government grants 162,156
Fundraising 90,975
Investment income 43,333
Gain on sales of investments 36,007
Inkind contributions 25,451
Unrealized gain on investments 24,531
Contributions 17,688
Other grants 11,517
Miscellaneous 332
Total Income $2,852,716


chart



Uses of Funds as a % of Total Expenses

Programs: 93%  Fund Raising: 3%  Administrative: 4% 

Total income   $2,852,716
  Program expenses $2,692,943
  Fund raising expenses 94,716
  Administrative expenses 131,240
 
Total expenses   $2,918,899
Expenses in Excess of Income   (66,183)
Beginning net assets   1,704,130
Ending net assets   1,637,947
Total liabilities   109,133
Total assets   $1,747,080


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This report is not to be used for fund raising or promotional purposes.

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