Better Business Bureau Report for
ElderServe, Inc.

Better Business Bureau Report issued November 2010
Better Business Bureau Report expires November 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: ElderServe, Inc.
Address: 411 East Muhammad Ali Blvd.
  Louisville, KY KY 40202-1501
Phone: 502-587-8673
Web Address: www.elderserveinc.org
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Better Business Bureau Comments

Year, State Incorporated: 1962, Kentucky
Affiliates: None
Stated Purpose: The mission of ElderServe is to improve the quality of life for older persons in our community.

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Evaluation Conclusions

               

ElderServe, Inc. meets the 20 Standards for Charity Accountability.
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Programs

               

ElderServe offers a wide variety of support services designed to enable seniors to maintain their independence and feelings of self worth and to promote seniors living in their own homes for as long as possible.

For the fiscal year ended June 30, 2011, ElderServe, Inc.'s program expenses were:

  
Social Services 1,846,814
Social Development 906,578
Total Program Expenses: $2,753,392
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Governance

               

Chief Executive : Harriette Friedlander, Chief Executive Officer
Compensation*:

Chair of the Board: Rick Price
Chair's Profession / Business Affiliation: Director of Food and Beverage, Seelbach Hilton Louisville

Board Size: 24

Paid Staff Size: 109

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Fund Raising

               

Method(s) Used:

Fund raising methods include direct mail, invitations to fund raising events, print advertisements, and grant proposals.

In addition, ElderServe is a Metro United Way member agency.
Fund raising costs were 3% of related contributions. (Related contributions, which totaled $2,360,045, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on ElderServe’s audited financial statements for the year that ended June 30, 2011.

Ending net assets as reported below include $746,089 in unrestricted net assets , $251,796 in temporarily restricted net assets, and $605,334 in permanently restricted net assets.

Total assets as reported include $25,824 invested in net fixed assets.


Source of Funds  
Federal & State Gov grants 1,555,178
Program fees 407,756
Metro United Way 262,196
Local Government grants 189,640
Estimated value of ontributed facilities 163,650
Unrealized gain on investments 153,617
Fundraising 101,679
Contributions 39,880
Investment income 35,318
Other grants 33,340
Other inkind contributions 14,482
Miscellaneous 13,731
Total Income $2,970,467


chart



Uses of Funds as a % of Total Expenses

Programs: 91%  Fund Raising: 3%  Administrative: 5%  Other Expenses: 1%

Total income   $2,970,467
  Program expenses $2,753,392
  Fund raising expenses 79,412
  Administrative expenses 156,703
  Other Expenses 15,688
Total expenses   $3,005,195
Expenses in Excess of Income   (34,728)
Beginning net assets   1,637,947
Ending net assets   1,603,219
Total liabilities   113,052
Total assets   $1,716,271

This report was originally issued in November 2010. Financial information in the report was updated in March 2012.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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