Better Business Bureau Report for
Hope House, Inc.

Better Business Bureau Report issued March 2014
Better Business Bureau Report expires May 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Hope House, Inc.
Address: PO Box 577
  Lee's Summit, MO 64063
Phone: (816) 461-4188
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1983, Missouri
Affiliates: None
Stated Purpose: Hope House's mission is to break the cycle of domestic violence by providing safe refuge and supportive services that educate and empower women and children. Hope House will advocate social change that protects and engenders a person's right to live a life free of abuse.

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Evaluation Conclusions


Hope House, Inc. (Hope House) meets the 20 Standards for Charity Accountability.
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More than thirty years ago we opened our doors with one goal in mind—save lives by providing safe refuge for those affected by domestic violence. Since then, our approach has grown more comprehensive with services encompassing prevention, education and support for thousands of people traumatized by domestic violence every year. We have two secure locations in Independence and Lee’s Summit (the Greater Kansas City area), making Hope House the largest domestic violence shelter in Missouri. 122 women and children can be housed between the two locations and, unbelievably, both shelters are at capacity every day of the year. Our services include: •outreach therapy •court and legal program •a safe visitation center •hospital-based advocacy •on-call women's advocates who work with area police departments •professional trainings on domestic violence for medical students, newly recruited police officers, corporations, hospital personnel and social workers

For the fiscal year ended September 30, 2013, Hope House's program expenses were:

Program Services 3,156,279
Total Program Expenses: $3,156,279
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Chief Executive : Mary Anne Metheny, President/CEO

Chair of the Board: Christine Ferguson
Chair's Profession / Business Affiliation: Community Voltuneer

Board Size: 19

Paid Staff Size: 78

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet, planned giving arrangements, cause-related marketing, membership
Fund raising costs were 14% of related contributions. (Related contributions, which totaled $3,547,221, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Hope House's audited financial statements for the fiscal year ended September 30, 2013.

Source of Funds  
Federal Grants 982,812
Other Government Grants 911,781
Contributions - Unrestricted 682,092
In-kind Contributions 271,047
Special Events 260,112
United Way Support 217,352
Contributions - Temporarily Restricted 195,775
Endowment 110,463
United Way Receivable - Temporarily Restricted 26,250
Interest Income 3,942
Program Fees 3,570
Other 2,964
Total Income $3,668,160


Uses of Funds as a % of Total Expenses

Programs: 77%  Fund Raising: 12%  Administrative: 11% 

Total income $3,668,160
Program expenses $3,156,279
Fund raising expenses 497,770
Administrative expenses 459,195
Total expenses $4,113,244
Expenses in Excess of Income (445,084)
Beginning net assets 9,609,208
Ending net assets 9,164,124
Total liabilities 170,563
Total assets $9,334,687

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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