Better Business Bureau Report for
Family To Family Adoptions, Inc.

Better Business Bureau Report issued November 2011
Better Business Bureau Report expires November 2012


Nondisclosure
This Charity did not provide requested information. As a result, the Better Business Bureau cannot determine if it meets standards. Find out more...


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Charity Contact Information

Name: Family To Family Adoptions, Inc.
Address: 1000 Austin Street, Suite B
  Richmond, TX 77469
Phone: 281-342-4042
Web Address: www.fam2fam.org
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Better Business Bureau Comments

Year, State Incorporated: 2000, Texas
Affiliates: None
Stated Purpose: To increase and broaden the access to adoption to those who wish to build a family through adoption in a cost-effective, open, respectful, and ethical manner. We believe that no one should be restricted from adoption solely due to age, religion, income or family structure. Our long-term mission involves broad-ranging social goals including the establishment of crisis pregnancy centers as an abortion alternative, ongoing birth mother counseling and educational programs to benefit birth mothers in any stage of pregnancy, adoption planning and post adoption, with respect to medical, legal, educational or vocational issues.

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BBB Wise Giving Alliance Comment

               

This charitable organization either has not responded to written BBB requests for information or has declined to be evaluated in relation to BBB Standards for Charity Accountability. Charity participation in BBB review is voluntary. However, without the requested information, it is not possible to determine whether this charity adheres to all of the BBB Standards for Charity Accountability. The BBB encourages charities to disclose accountability information beyond that typically included in financial statements and government filings, in order to demonstrate transparency and strengthen public trust in the charitable sector.


The BBB reports on charities and determines if they meet 20 voluntary standards on matters such as charity finances, appeals, and governance. The BBB does not evaluate the worthiness of the charitable program.
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Complaints

               

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the business may not be as important as the type of complaints and how the business handled them.

The BBB processed a total of 5 complaints about this business in the last 36 months, our standard reporting period. Of the total 5 complaints in the last 36 months, 4 of those were closed in the last 12 months.

Complaints Concerned

Service Issues: 1

Outcome of the complaint -

Administratively Closed: 1

Refund or Exchange Issues: 4

Outcome of all complaints -

Resolved: 2; |[1 - Complaint was settled through arbitration in accordance with their BBB agreement. ]|

Administratively Closed: 2; |[2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.]|

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Additional Information

               

On February 27, 2008, the Better Business Bureau of Metropolitan Houston, Inc. notified Family to Family Adoption, Inc. of the Bureau's intent to proceed with formal revocation of the firm's membership for failing to be in compliance with the basic BBB Membership standard, namely meeting the Better Business Bureau's 20 Standards for Charity Accountability. On February 28, 2008, Family to Family Adoption, Inc. notified the Bureau that they elected to resign their membership with the Better Business Bureau.

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