Better Business Bureau Report for
United Way of Greater Houston

Better Business Bureau Report issued September 2011
Better Business Bureau Report expires September 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: United Way of Greater Houston
Address: 50 Waugh Drive
  Houston, TX 77007
Phone: 713-685-2300
Web Address: www.unitedwayhouston.org
Also known as:United Way of the Texas Gulf Coast
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Better Business Bureau Comments

Year, State Incorporated: 1922, Texas
Affiliates: None
Stated Purpose: To increase the organized capacity of people to care for themselves and others and to mobilize our community to make lasting improvements in critical social needs areas.

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Evaluation Conclusions

              

This organization is a Charity Partner of the Better Business Bureau of Houston and South Texas.
United Way of Greater Houston meets the 20 Standards for Charity Accountability.
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Programs

              

The United Way of Greater Houston focuses their programs in the following areas: Developing youth and children to their full potential: Programs served 455,000 children and youth with services such as mentoring & tutoring, quality childcare, after school programs, adoption and foster care services. Adolescent parents and expectant mothers received parenting education. Over 194,000 youth engaged in character development activities. 83% of students in United Way programs were more successful in school. Creating strong families and safe neighborhoods: Programs helped 790,000 people with services such as counseling, parenting skills, and health care. 110,000 people received life saving, disaster preparedness instruction and other related services. 28,000 individuals benefited from United Way’s help to gain financial stability. Supporting people rebuilding their lives: Programs helped 660,000 people conquer life's challenges. Services include mental health services, housing and emergency shelter, job readiness, domestic violence services, substance abuse counseling, independent life skills training, transportation services, and job skills training. 67% of clients secured employment skills to become self-sufficient. Sustaining senior independence: Programs assisted 80,000 seniors. Programs provided transportation services for medical care, and assisted seniors by helping coordinate services and daily routines so they may remain in their homes. Programs also provided home visits to assist seniors with daily activities. Programming allowed seniors to visit centers to receive nutritious meals, stay involved with their community and maintain their sense of purpose. 86% of seniors received the help they needed to remain in their own homes. Nonprofit Connection: The program is the city’s one stop resource for building nonprofit capacity. UWGH offers a portfolio of services that address every aspect of a nonprofit’s operation. Services include: the Community Resource Center, Management Assistance Program, Project Blueprint and the Gifts in Kind Program.

For the fiscal year ended March 31, 2011, United Way of Greater Houston's program expenses were:

  
Community Investments 55,010,000
Community Impact 8,568,000
Disaster response 1,522,000
Gifts-in-kind 1,497,000
Total Program Expenses: $66,597,000
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Governance

              

Chief Executive : Anna M. Babin, President and CEO
Compensation*:
$282,027

Chair of the Board: David McClanahan
Chair's Profession / Business Affiliation: President and CEO

Board Size: 49

Paid Staff Size: 187

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail, telephone, print advertisements, television, radio, grant proposals, internet, planned giving arrangements
Fund raising costs were 9% of related contributions. (Related contributions, which totaled $79,418,000, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on United Way of Greater Houston's audited financial statements for the fiscal year ended March 31, 2011.

Source of Funds  
Annual Campaign 75,039,000
Previous Campaign cont 3,324,000
Contracts & Program fees 2,913,000
Investment return 1,065,000
Other Contributions 1,055,000
Other Revenue 14,000
Donor Designated gifts -5,669,000
Uncollectible -5,944,000
Total Income $71,797,000


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Uses of Funds as a % of Total Expenses

Programs: 89%  Fund Raising: 9%  Administrative: 2% 

Total income   $71,797,000
  Program expenses $66,597,000
  Fund raising expenses 6,981,000
  Administrative expenses 1,888,000
 
Total expenses   $75,466,000
Expenses in Excess of Income   (3,669,000)
Beginning net assets   54,790,000
Ending net assets   51,121,000
Total liabilities   41,162,000
Total assets   $92,283,000


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Complaints

              

The BBB has processed no complaints about this organization in the past 36 months, our standard reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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