Better Business Bureau Report for
The Living Bank

Better Business Bureau Report issued December 2013
Better Business Bureau Report expires December 2014

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: The Living Bank
Address: 4545 Post Oak Place, Suite 340
  Houston, TX 77027
Phone: 713-528-2971
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1968, Texas
Affiliates: None
Stated Purpose: Raising awareness of the critical need for organ transplant donors through public education and advocating for donors and their families.

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Evaluation Conclusions


The Living Bank meets the 20 Standards for Charity Accountability.
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The Living Bank made history in 1968 as the nation’s first organ donor registry. Today, the organization continues to educate the public on both deceased and living donation while focusing on living donation. Memorial Hermann Texas Medical Center, St. Luke’s Cooley Transplant Center, Houston Methodist J. C. Walter Jr. Transplant Center, and Texas Children’s Hospital utilize The Living Bank’s Living Donor Advocacy Program. Our independent living donor advocates provide assessments of each hospital’s potential living donors and then the counseling of their living donors before, during, and after their surgeries. As the first to educate the general public on organ donation, we are now becoming a major resource for living donors, providing support and quality of information to them and their families. Last year, we initiated the Independent Living Donor Advocate Network (ILDAN), an online networking community of social workers, psychologists, physicians, nurses and clergy who work as independent living donor advocates in transplant centers across the nation. ILDAN offers monthly live webinars providing professional development, collaboration and peer support. Continuing education credits are given to the participants.

For the fiscal year ended June 30, 2013, The Living Bank's program expenses were:

Total Program Expenses: $
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Chief Executive : Dorothy Mahon, President & CEO

Chair of the Board: Mark A. Romanchock
Chair's Profession / Business Affiliation: Pan Atlantic Exploration, Manager Exploration, Geological Operations

Board Size: 11

Paid Staff Size: 7

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

invitations to fund raising events, grant proposals, Bi-Annual Newsletter
Fund raising costs were 5% of related contributions. (Related contributions, which totaled $306,833, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on The Living Bank's IRS Form 990 for the fiscal year ended June 30, 2013.

Source of Funds  
Contributions and grants 306,833
Investment income 47,519
Program service revenue 39,400
Other revenue 6,929
Total Income $400,681


Uses of Funds as a % of Total Expenses

Programs: 82%  Fund Raising: 4%  Administrative: 14% 

Total income $400,681
Program expenses $315,733
Fund raising expenses 14,968
Administrative expenses 51,637
Total expenses $382,338
Income in Excess of Expenses 18,343
Beginning net assets 1,088,662
Other Changes in Net Assets (21,665)
Ending net assets 1,085,340
Total liabilities 25,234
Total assets $1,110,574

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The BBB has processed no complaints about this organization in the past 36 months, our standard reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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