NAM provides a comprehensive array of social services aimed at leading people to independence. For 2011-2012, their programs included:
The Assistance Program served 16,648 people last year. Emergency assistance addressed basic needs including; shelter, clothing, transportation, prescription medicines and referrals. The Back to School Project provided 2,326 children with school supplies, enabling the students to return to school ready to learn. The 2011 Holiday Project provided toys and gifts for 2,453 children and teens. In addition, 290 clients were interviewed for SNAP (food stamp) benefits through collaborative efforts.
The Children’s Clinic offers primary health care for children from infancy to age 18 and completed 8,549 patient visits and case management for 4,816 children. On average patients visited the Clinic 3 or 4 times during the year. The Clinic’s annual Shot Blitz provided 1,128 immunizations to 246 children. Through a collaborative partnership 544 children were connected to health insurance benefits. The Clinic’s Reach out and Read Program has provided 1,300 age appropriate books for each new well child visit.
The Family Violence Center (FVC) provided crisis intervention, support groups, safety planning, adult and children’s counseling, emergency shelter, legal advocacy and education to 16,028 individuals. This total includes 14,582 FVC Hotline calls from victims in crisis or individuals seeking assistance. In addition, the Youth Education Program presented anti-violence programs to 13,314 middle and high school students. The FVC collaborates with area universities to provide opportunities for graduate students seeking to fulfill internships.
Through the Fifty Plus program, 186 senior members visited the center on average 25 times each for a total of 6,322 activities. These activities are designed to enhance socialization, physical fitness, and mental capacities. In addition, through Senior Wheels and NAM transport, volunteers provided 532 rides to seniors needing transportation to address their basic needs such as medical appointments or to the local grocery store.
The Food Pantry provided 14,521 grocery orders for well-balanced meals to over 14,737 people. As part of the Senior Food Program, 91 low income seniors received supplemental groceries every month.
The Interfaith Hospitality Network provided 2,828 shelter nights to 66 adults and children transitioning from homelessness. Volunteers gave 18,503 hours to assist families with shelter, meals and activities for children.
Through the Learning Center, 35,000 hours of instruction were provided to 130 students in Adult Basic Education and GED, English as a Second Language, English Literacy, Civics, Computer Training, and Career Development & Training. The Learning Center served approximately 153 students each month through ongoing classes.
Meals on Wheels provided 121,841 nutritious meals to 550 homebound seniors and disabled adults each weekday and 76 individuals on Saturdays. In addition, 96 low income senior clients received monthly grocery deliveries to supplement their food budget.
The Shelter and Energy Assistance Program distributed nearly $1.2 million in assistance to 1,636 people. Funded by government grants, this program is geared to prevent homelessness and to help homeless families become self-sufficient. In addition, $150,000 was distributed to help pay energy bills for 315 seniors, disabled adults and families.
For the fiscal year ended September 30, 2011, Northwest Assistance Ministries's program expenses were:
Total Program Expenses:
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