Better Business Bureau Report for
Goodwill Industries of Houston

Better Business Bureau Report issued November 2011
Better Business Bureau Report expires November 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Goodwill Industries of Houston
Address: 1140 West Loop North
  Houston, TX 77055
Phone: 713-692-6221
Web Address: www.goodwillhouston.org
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Better Business Bureau Comments

Year, State Incorporated: 1945, Texas
Affiliates: None
Stated Purpose: Goodwill changes lives through the power of work. We provide education, training and employment opportunities to people with disabilities and other barriers to employment, improving the lives of individuals, families, and communities.

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Evaluation Conclusions

               

This organization is a Charity Partner of the Better Business Bureau of Houston and South Texas.
Goodwill Industries of Houston meets the 20 Standards for Charity Accountability.
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Programs

               

Goodwill's focus is to develop a workforce of a special needs population that is ready, willing and able to be productive in viable, "real work for real pay" jobs that range from piece labor to entry level to supervisory/management positions. Goodwill is committed to continuing to provide services for people with disabilities and other barriers to employment, and to being a partner with Houston's business community. This connection, both to the special needs people being served, and to the business community gives rise to Goodwill's "Job Connection." Job Connection services include GTS (Goodwill Temporary Services), Business Skills, Placement Services, and Job Coaching/Retention/Mentoring Services. In 2010, Goodwill served 11,630 people in its mission programs.

For the fiscal year ended December 31, 2010, Goodwill Industries of Houston's program expenses were:

  
Retail 50,599,362
Employment, education, training 6,070,633
Contract services 520,207
Total Program Expenses: $57,190,202
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Governance

               

Chief Executive : Steven P. Lufburrow, President & CEO
Compensation*:
 $360,748

Chair of the Board: Bill Kacal
Chair's Profession / Business Affiliation: Deloitte & Touche, LLP

Board Size: 29

Paid Staff Size: 1109

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail, invitations to fund raising events, grant proposals
Fund raising costs were 2% of related contributions. (Related contributions, which totaled $26,056,378, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Goodwill Industries of Houston's audited financial statements for the fiscal year ended December 31, 2010.

Source of Funds  
Retail sales 30,847,574
Contributions - donated goods 22,013,804
Service revenue 4,273,214
Federal grants 2,028,667
Contributions - financial support 1,806,132
Contract services 242,475
Special events, net of direct costs of $118,321 207,775
Other income 181,722
Investment income, net 62,758
Total Income $61,664,121


chart



Uses of Funds as a % of Total Expenses

Programs: 94%  Fund Raising: 1%  Administrative: 5%  Other Expenses: Less than 1%

Total income   $61,664,121
  Program expenses $57,190,202
  Fund raising expenses 444,423
  Administrative expenses 3,060,091
  Other Expenses 7,023
Total expenses   $60,701,739
Income in Excess of Expenses   962,382
Beginning net assets   10,116,589
Ending net assets   11,078,971
Total liabilities   5,481,111
Total assets   $16,560,082


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Complaints

               

BBB has processed no customer complaints on this company in its three year reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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