Better Business Bureau Report for
Christian Community Service Center

Better Business Bureau Report issued September 2012
Better Business Bureau Report expires September 2013


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Christian Community Service Center
Address: 3230 Mercer St
  Houston, TX 77027
Phone: 713-961-3993
Web Address: www.ccschouston.org
Also known as:Christian Community Service Center, Inc
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Better Business Bureau Comments

Year, State Incorporated: 1980, Texas
Affiliates: None
Stated Purpose: The mission of the Christian Community Service Center (CCSC) is to serve the poor, hungry, disabled, and otherwise needy while respecting their religious, ethnic or cultural differences.

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Evaluation Conclusions

              

This organization is a Charity Member of the Better Business Bureau of Houston and South Texas.
Christian Community Service Center meets the 20 Standards for Charity Accountability.
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Programs

              

In 2011, Emergency Services responded to continued demand for basic needs by providing food, clothing, financial assistance and referrals to 24,918 persons in crisis. This effort included helping 814 families avoid homelessness or substandard living conditions by assisting with electricity, water, natural gas, and rent payments. More than 270,000 pounds of food was provided to hungry neighbors and 12,318 clients benefited from gently-used clothing. The Community Garden harvested 4,415 pounds of fresh produce, aiding clients’ nutritional well-being. Gethsemane Food Pantry fed 21,218 persons from 5,414 households. JobNet served 443 job-seekers by offering skill-building workshops, computer training, job leads, resume development, business attire, and access to office equipment. In 2011, 29% were gainfully employed. JobNet’s personalized design increases clients’ skills and confidence, especially those who face significant employment barriers. Martha’s Way engaged 155 participants in the 42-hour residential housekeeping training program designed for entrepreneurs. Over the year, 59 job leads were shared with graduates, helping launch their businesses. To date, CCSC has graduated 498 clients from this program. Back To School touched the lives of 6,204 underprivileged children. By providing these students (Pre-K to 8th grade) with comprehensive school supplies, new school attire, and gently used shoes and clothing, children are far better prepared to achieve academic success. Jingle Bell Express provided 2,802 children from low-income families with new toys and books for their Christmas celebrations. Each of their 892 families also received a food package for this special time of year. This uniquely designed program addresses many client needs including literacy and hunger. The Louise J. Moran Vision Care Program partnered with local elementary schools to provide vision-screening services to 1,056 children. A total of 327 students then benefited from professional eye exams at University Eye Institute, with 304 of them receiving new prescription glasses. The Sunshine Resale Shop netted $96,725 from the sale of donated items, a decrease from the prior year’s sales due to the recession. Shop proceeds are channeled into CCSC’s mission allowing more clients to be served. The store also provides a great service to community members who are living on a fixed or limited income by selling items at a fraction of retail cost. 1,700 CCSC volunteers contributed 43,912 hours of service across the organization – the estimated monetary value of this contribution is $937,960. Approximately 400 persons were involved in on-going service commitments and 347 groups helped with special projects.

For the fiscal year ended December 31, 2011, Christian Community Service Center's program expenses were:

  
Emergency services 1,103,200
Gethsemane food pantry 595,322
Back to school 302,890
Sunshine resale shop 259,361
JobNet 117,044
Martha's way 95,337
Jingle bell express 67,274
Louise J. Moran vision care 56,168
Total Program Expenses: $2,596,596
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Governance

              

Chief Executive : Michelle Shonbeck, Executive Director
Compensation*: 
$80,026

Chair of the Board: Beth Apollo Bruce
Chair's Profession / Business Affiliation: CFO, US Legal Support

Board Size: 12

Paid Staff Size: 20

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail, invitations to fund raising events, grant proposals
Fund raising costs were 4% of related contributions. (Related contributions, which totaled $2,585,774, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on Christian Community Service Center's audited financial statements - consolidated for the fiscal year ended December 31, 2011.

Source of Funds  
Contributions 1,354,298
In-kind contributions 1,106,290
Sunshine resale shop 356,088
Special event 125,186
Operating investment return 72,737
Direct donor benefit costs -33,410
Total Income $2,981,189


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Uses of Funds as a % of Total Expenses

Programs: 92%  Fund Raising: 3%  Administrative: 5% 

Total income $2,981,189
Program expenses $2,596,596
Fund raising expenses 94,084
Administrative expenses 143,658
Total expenses $2,834,338
Income in Excess of Expenses 146,851
Beginning net assets 3,790,677
Ending net assets 3,873,684
Total liabilities 21,784
Total assets $3,895,468


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Complaints

              

The BBB has processed no complaints against this organization in the past 36 months, our standard reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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