Better Business Bureau Report for
Christian Community Service Center

Better Business Bureau Report issued September 2011
Better Business Bureau Report expires September 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Christian Community Service Center
Address: 3230 Mercer St
  Houston, TX 77027
Phone: 713-961-3993
Web Address: www.ccschouston.org
Also known as:Christian Community Service Center, Inc
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Better Business Bureau Comments

Year, State Incorporated: 1980, Texas
Affiliates: None
Stated Purpose: The mission of the Christian Community Service Center (CCSC) is to serve the poor, hungry, disabled, and otherwise needy while respecting their religious, ethnic or cultural differences.

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Evaluation Conclusions

              

This organization is a Charity Partner of the Better Business Bureau of Houston and South Texas.
Christian Community Service Center meets the 20 Standards for Charity Accountability.
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Programs

              

Emergency Services responded to continued demand for basic needs by providing food, clothing, financial assistance and referrals to 22,577 persons in crisis. This effort included helping 855 families avoid homelessness or substandard living conditions by assisting with electricity, water, natural gas, and rent payments. More than 245,400 pounds of food was provided to hungry neighbors and 11,744 clients benefitted from gently-used clothing. The Community Garden harvested 3,201 pounds of fresh produce, aiding clients’ nutritional well-being. ? The Gethsemane Food Pantry expanded to four days of operation, working to address hunger in the southwest portion of our service area. The pantry fed 21,831 persons from 5,547 households – a 19% increase from the prior year. Of those served, 48% were children, and 55% of client households included one or more employed adults. The Garden at Gethsemane produced its initial harvest – 3,755 pounds of fresh fruits and vegetables. ? JobNet served 375 job-seekers by offering skill-building workshops, computer training, job leads, resume development, business attire, and access to office equipment. We saw an inspiring leap in the number of participants who found work in 2010 – 30% were gainfully employed. JobNet’s personalized design increases clients’ skills and confidence, especially those who face significant employment barriers. ? Martha’s Way engaged 158 participants in the 42-hour residential housekeeping training program. This number reflects a 21% increase from last year, which is a result of CCSC strategically increasing the number of vocational training classes offered. A recent survey of Martha’s Way graduates shows that six months after completing the program, the average client had increased her wages by 433%. ? Back To School touched the lives of 6,160 underprivileged children. By providing these students (Pre-K to 8th grade) with comprehensive school supplies, new school attire, and gently used shoes and clothing, children are far better prepared to achieve academic success. ? Jingle Bell Express provided 3,224 children from low-income families with new toys and books for their Christmas celebrations. Each of their 967 families also received a food package for this special time of year. This uniquely designed program addresses many client needs including literacy and hunger. ? The Louise J. Moran Vision Care Program partnered with local elementary schools to provide visionscreening services to 1,642 children. A total of 409 students then benefited from professional eye exams at University Eye Institute, with 373 of them receiving new prescription glasses. ? The Sunshine Resale Shop netted $72,868 from the sale of donated items, a decrease from the prior year’s sales due to the recession. Shop proceeds are channeled into CCSC’s mission allowing more clients to be served. The store also provides a great service to community members who are living on a fixed or limited income by selling items at a fraction of retail cost. ? 1,958 CCSC volunteers contributed 42,500 hours of service across the organization – the estimated monetary value of this contribution is $886,125. Approximately 430 persons were involved in on-going service commitments and 31 groups helped with special projects.

For the fiscal year ended December 31, 2010, Christian Community Service Center's program expenses were:

  
Emergency services 1,048,158
Gesthemane food patry 663,861
Back to school 325,806
Sunshine resale shop 269,746
JobNet 121,056
Martha's way 97,909
Louise J. Moran vision care 62,990
Jingle Bell Express 61,098
Total Program Expenses: $2,650,624
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Governance

              

Chief Executive : Michelle Shonbeck, Executive Director
Compensation*:
$89,333

Chair of the Board: Pat Cloutier
Chair's Profession / Business Affiliation: Community Volunteer

Board Size: 12

Paid Staff Size: 18

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, cause-related marketing
Fund raising costs were 4% of related contributions. (Related contributions, which totaled $2,302,115, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on Christian Community Service Center's audited financial statements for the fiscal year ended December 31, 2010.

Source of Funds  
Contributions 2,157,287
Sunshine resale shop sales 341,930
Special event 144,828
Operating investment return 40,850
Direct donor benefit costs -27,930
Total Income $2,656,965


chart



Uses of Funds as a % of Total Expenses

Programs: 92%  Fund Raising: 3%  Administrative: 5% 

Total income   $2,656,965
  Program expenses $2,650,624
  Fund raising expenses 92,089
  Administrative expenses 147,226
 
Total expenses   $2,889,939
Expenses in Excess of Income   (232,974)
Beginning net assets   2,775,751
Ending net assets   3,790,677
Total liabilities   26,754
Total assets   $3,817,434


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Complaint

              

BBB has processed no customer complaints on this company in its three year reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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