Better Business Bureau Report for
San Jose Clinic

Better Business Bureau Report issued April 2014
Better Business Bureau Report expires April 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: San Jose Clinic
Address: 2615 Fannin
  Houston, TX 77002
Phone: 713-228-9411
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1992, Texas
Affiliates: None
Stated Purpose: The mission of San José Clinic is to provide quality healthcare and education to those with limited access to such services in an environment which respects the dignity of each person.

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Evaluation Conclusions


San Jose Clinic meets the 20 Standards for Charity Accountability.
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San José Clinic was founded more than 90 years ago with the faith of Monsignor George T. Walsh, fifty charitable women and devoted volunteers. Over nearly a century, the Clinic has grown from a small frame house to a multi-level healthcare facility, making San José Clinic the leading provider of quality healthcare services for the underserved in the Greater Houston area. Throughout the Clinic’s long history the mission has been unwavering; to provide quality healthcare and education to those with limited access to such services in an environment which respects the dignity of each person. The Clinic provides a health home for those most often forgotten. Services include primary, preventative and specialty medical care; comprehensive women’s health services; nutritional and diabetic counseling; vision services; general, restorative and specialty dental care; x-ray and pharmacy services. San José Clinic does not accept federal or third party reimbursement; therefore, we rely heavily on volunteerism, donated medications and supplies and philanthropic support, which combine to keep costs at a minimum. Last year, the Clinic received donations of over $2.8 million worth of prescription medicine, over $450,000 worth of medical laboratory services and over $2.7 million in philanthropic support. In 2012, the Clinic provided 31,153 healthcare visits to 4,328 patients. This was made possible by the extensive corp of volunteers, including retired physicians, private practice and other physicians, dentists, residents, students, corporate employees, family and friends continue to work side by side our staff to further the mission of San José Clinic. Last year, this dedicated group of volunteers was comprised of 790 individuals, visiting on their own or as part of one of the Clinic’s nearly fifty academic affiliations and collaborative partners. Of the total, 614 individuals delivered direct patient care, including dentists, physicians, registered dental hygienists, registered nurses and medical and dental assistants. The remaining volunteers supported patient care through administrative functions such as medical translation, chart auditing and special events, among many other projects. Together, they contributed 23,205 hours of their time at a value of $776,434, up $75,000 from the year before.

For the fiscal year ended December 31, 2013, San Jose Clinic's program expenses were:

Program services - medical services to indigent persons 7,695,162
Total Program Expenses: $7,695,162
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Chief Executive : Paule Anne Lewis, President and CEO

Chair of the Board: Mary Frances Fabrizio, Chair
Chair's Profession / Business Affiliation: Community Volunteer, Charity Guild of Catholic Women

Board Size: 19

Paid Staff Size: 46

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Fund raising costs were 6% of related contributions. (Related contributions, which totaled $8,810,482, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on San Jose Clinic's audited financial statements for the fiscal year ended December 31, 2013.

Source of Funds  
Contributions in-kind 5,230,538
Other Public Support 2,112,523
Contributions from United Way 756,528
Program service contributions 710,893
Other income 50,474
Investment income 395
Net assets released from restrictions
Total Income $8,861,351


Uses of Funds as a % of Total Expenses

Programs: 88%  Fund Raising: 6%  Administrative: 6% 

Total income $8,861,351
Program expenses $7,695,162
Fund raising expenses 519,121
Administrative expenses 520,765
Total expenses $8,735,048
Income in Excess of Expenses 126,303
Beginning net assets 1,639,528
Ending net assets 1,765,831
Total liabilities 307,775
Total assets $2,073,606

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The BBB has processed no complaints about this organization in the past 36 months, our standard reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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