Better Business Bureau Report for
San Jose Clinic

Better Business Bureau Report issued March 2012
Better Business Bureau Report expires March 2013


This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: San Jose Clinic
Address: 2615 Fannin
  Houston, TX 77002
Phone: 713-228-9411
Web Address: www.sanjoseclinic.org
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Better Business Bureau Comments

Year, State Incorporated: 1992, Texas
Affiliates: None
Stated Purpose: The mission of San José Clinic is to provide quality healthcare and education to those with limited access to such services in an environment which respects the dignity of each person.

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Evaluation Conclusions

              

San Jose Clinic meets the 20 Standards for Charity Accountability.
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Programs

              

San José Clinic is recognized as one of the oldest charity clinics in the United States. Owned by and a ministry of the Archdiocese of Galveston-Houston, San José Clinic is a 501(c)(3) nonprofit corporation and United Way agency. The Clinic offers healthcare services exclusively to low-income, uninsured individuals and families. Founded in 1922, the Clinic uses a model of care based on dedicated volunteer healthcare providers and community volunteers who donate their time and services on a regular basis to address patients’ various health needs within a single convenient setting. San José Clinic services include primary and specialty medical care, general and specialty dentistry, optometry, health education, counseling and immunizations. Available medical specialty care includes cardiology, dermatology, endocrinology, family practice, gynecology, internal medicine, nephrology, orthopedics, otolaryngology (ENT-Ear, Nose & Throat), pediatrics, podiatry, and rheumatology. Comprehensive treatment includes prescription medications and laboratory services at no additional cost to patients through the Clinic’s on-site pharmacy and laboratory services. Because of the focus on in-kind support, the Clinic’s services are extremely cost-effective, providing comprehensive services to patients who make nominal contributions-to-care, according to a sliding scale based on US poverty guidelines. Being able to contribute to their care gives patients a sense of ownership and dignity, although no one is turned away for lack of funds. Our costs remain low due to our extensive leveraging of volunteer time, donated medications and supplies, and support from funders that keep the Clinic costs at a fraction of the market costs. In 2009, the Clinic offered healthcare access for the disenfranchised by providing care to 4,322 individuals through 30,500 Clinic visits with support from 643 volunteers, whose combined service totaled 18,433 hours valued at $537,973.

For the fiscal year ended December 31, 2010, San Jose Clinic's program expenses were:

  
Medical services 6,942,817
Total Program Expenses: $6,942,817
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Governance

              

Chief Executive : Paule Anne Lewis, Executive Director
Compensation*:

Chair of the Board: Larry Massey, jr.
Chair's Profession / Business Affiliation: Bank of Houston - River Oaks

Board Size: 21

Paid Staff Size: 50

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, radio, grant proposals, internet
Fund raising costs were 6% of related contributions. (Related contributions, which totaled $7,546,650, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              


Source of Funds  
Contributions in-kind 4,361,831
Other public support 2,157,504
Contributions from United Way 706,533
Program service contributions 320,782
Investment income 724
Other income 260
Total Income $7,547,634


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Uses of Funds as a % of Total Expenses

Programs: 89%  Fund Raising: 5%  Administrative: 6% 

Total income   $7,547,634
  Program expenses $6,942,817
  Fund raising expenses 430,036
  Administrative expenses 457,829
 
Total expenses   $7,830,682
Expenses in Excess of Income   (283,048)
Beginning net assets   1,105,316
Ending net assets   822,268
Total liabilities   836,585
Total assets   $1,658,853


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Complaints

              

When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 1 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 1 complaint(s) closed in the last 36 months, 0 were closed in the last 12 months.

These complaints concerned:

1   regarding Service Issues

 

These complaints were closed as:

1   Resolved
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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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