Better Business Bureau Report for
Montrose Counseling Center, Inc.

Better Business Bureau Report issued April 2013
Better Business Bureau Report expires April 2014

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Montrose Counseling Center, Inc.
Address: 401 Branard, 2nd Floor
  Houston, TX 77006
Phone: 713-529-0037
Web Address:
Also known as:HATCH
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Better Business Bureau Comments

Year, State Incorporated: 1978, Texas
Affiliates: None
Stated Purpose: the Montrose Center empowers our community, primarily gay, lesbian, bisexual and transgender individuals and their families, to enjoy healthier and more fulfilling lives.

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Evaluation Conclusions


Montrose Counseling Center, Inc. meets the 20 Standards for Charity Accountability.
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The Montrose Center provides behavioral health services primarily to the LGBT community in the following areas - counseling, case management, outreach, prevention/risk reduction, health education, HIV/TB testing, sober social activities. These services are provided around the following issues or subgroups - HIV/AIDS, chemical dependency, sexual assault, domestic violence, hate crimes, general mental heath issues, GLBT seniors, GLBTQ youth. During 2012, Montrose Counseling Center, Inc. provided counseling to 1,469 individuals, couples, and families. The organization also offered services to 644 case management clients and 12,281 outreach participants. The Montrose Center also provided education and training services to 23,914 people, professionals, and laypeople.

For the fiscal year ended August 31, 2012, Montrose Counseling Center, Inc.'s program expenses were:

Case Management 1,841,361
Education 543,856
Chemical Dependency 507,185
Anti-Violence 457,955
LIFE 369,946
HIV/AIDS 359,306
Seniors 250,960
Total Program Expenses: $4,330,569
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Chief Executive : Ann J Robison, PhD, Executive Director

Chair of the Board: Chris Roberston
Chair's Profession / Business Affiliation: Executive Director, JPMorgan Venture Energy Corporation

Board Size: 10

Paid Staff Size: 81

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

telephone, invitations to fund raising events, print advertisements, grant proposals, internet, planned giving arrangements
Fund raising costs were 3% of related contributions. (Related contributions, which totaled $4,448,280, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Montrose Counseling Center, Inc.'s audited financial statements for the fiscal year ended August 31, 2012.

Source of Funds  
TX DSHS 1,555,905
SAMHSA 935,580
Contributions 704,189
Client fees 673,256
HDHHS 516,709
Ryan White Care Act 227,700
Other income 119,034
TX Office of the Governor 88,883
HUD 85,345
Texas Attorney Genera 73,438
United Way 66,288
TDHCA 57,077
HRRC 52,466
Adm for Children & Families 43,424
Family Violence Program 41,276
Total Income $5,240,570


Uses of Funds as a % of Total Expenses

Programs: 89%  Fund Raising: 3%  Administrative: 8% 

Total income $5,240,570
Program expenses $4,330,569
Fund raising expenses 135,178
Administrative expenses 414,885
Total expenses $4,880,632
Income in Excess of Expenses 359,938
Beginning net assets 1,620,765
Ending net assets 1,980,703
Total liabilities 281,427
Total assets $2,262,130

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The BBB has processed no complaints about this organization in the past 36 months, our standard reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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