Better Business Bureau Report for
Greater Houston Social Service Agency

Better Business Bureau Report issued November 2012
Better Business Bureau Report expires November 2013


Nondisclosure
This Charity did not provide requested information. As a result, the Better Business Bureau cannot determine if it meets standards. Find out more...


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Charity Contact Information

Name: Greater Houston Social Service Agency
Address: 4207 Spencer Hwy
  Pasadena, TX 77502
Phone:
Web Address: http://houstoncharityagency.org/
Also known as:Christian Army Thrift Stores
Houston Social Service Agency
Houston Charity Agency
Big Charities Sale
Houston Charity Center
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Better Business Bureau Comments

Year, State Incorporated:
Affiliates: None
Stated Purpose: None

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BBB Wise Giving Alliance Comment

               

This charitable organization either has not responded to written BBB requests for information or has declined to be evaluated in relation to BBB Standards for Charity Accountability. Charity participation in BBB review is voluntary. However, without the requested information, it is not possible to determine whether this charity adheres to all of the BBB Standards for Charity Accountability. The BBB encourages charities to disclose accountability information beyond that typically included in financial statements and government filings, in order to demonstrate transparency and strengthen public trust in the charitable sector.


The BBB reports on charities and determines if they meet 20 voluntary standards on matters such as charity finances, appeals, and governance. The BBB does not evaluate the worthiness of the charitable program.
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Tax Status

               

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Complaints

               

When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 1 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 1 complaint(s) closed in the last 36 months, 1 was closed in the last 12 months.

These complaints concerned:

1   regarding Delivery Issues

 

These complaints were closed as:

1   No Response
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Media Investigation

               

Houston Charity Agency also known as Houston Social Service Agency  and Greater Houston Social Service Agency was the recent subject of a Fox 26 news investigation, which can be viewed here: 

http://www.myfoxhouston.com/dpp/news/local/110722-woman-upset-over-donation-mixup

The BBB was unable to verify if Houston Charity Agency is registered with the IRS as a 501(c)(3) charity.  If an organization is not registered with the IRS as a 501(c)(3) charity or another form of tax-deductible non-profit, donations to the organization may not be tax-deductible.
 

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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