Better Business Bureau Report for
Houston Zoo, Inc.

Better Business Bureau Report issued October 2011
Better Business Bureau Report expires October 2012


Nondisclosure
This Charity did not provide requested information. As a result, the Better Business Bureau cannot determine if it meets standards. Find out more...


Find out more about this charity:

Back To Top

Charity Contact Information

Name: Houston Zoo, Inc.
Address: 1513 North MacGregor
  Houston, TX 77030
Phone: 713-533-6500
Web Address: www.houstonzoo.org
Back To Top

Better Business Bureau Comments

Year, State Incorporated: 2001, Texas
Affiliates: None
Stated Purpose: The Houston Zoo provides a fun, unique, and inspirational experience fostering appreciation, knowledge, and care for the natural world.

Back To Top

BBB Wise Giving Alliance Comment

               

Despite written Houston BBB requests in the past year, this organization either has not responded to Houston BBB requests for information or has declined to be evaluated in relation to the Houston BBB’s Standards for Charity Accountability. While participation in the Houston BBB’s charity review efforts is voluntary, the Houston BBB believes that failure to participate may demonstrate a lack of commitment to transparency. Without the requested information, the Houston BBB cannot determine if this charity adheres to the Standards for Charity Accountability. A charity's willing disclosure of information beyond that typically included in its financial statements and government filings is, in the Alliance's view, an expression of openness that strengthens public trust in the charitable sector.

The Houston BBB reports on national charities and determines if they meet 20 voluntary standards on matters such as charity finances, appeals, and governance. The Houston BBB does not evaluate the worthiness of the charitable program.
Back To Top

Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top

Complaints

               

When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

 

BBB processed a total of 3 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 3 complaint(s) closed in the last 36 months, 3 were closed in the last 12 months.

 

These complaints concerned:

 

1         regarding Contract Disputes

 

1         regarding Refund / Exchange Issues

 

1         regarding Refund Or Exchange Issues

 

These complaints were closed as:

 

3         Resolved

 

Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:



What is an Accredited Charity