Better Business Bureau Report for
Grand 1894 Opera House

Better Business Bureau Report issued August 2011
Better Business Bureau Report expires August 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Grand 1894 Opera House
Address: 2020 Postoffice St.
  Galveston, TX 77550
Phone: 409-763-7173
Web Address: www.thegrand.com
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Better Business Bureau Comments

Year, State Incorporated:
Affiliates: None
Stated Purpose: The mission of The Grand 1894 Opera House is to sponsor and promote educational and cultural programs and activities for the residents of Galveston, Texas and adjacent communities and maintain the physical facilities held in deed.

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Evaluation Conclusions

               

Grand 1894 Opera House meets the 20 Standards for Charity Accountability.
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Programs

               

The Grand fulfills its mission through the following goals: 1. Present high-quality touring artists in theatre, music, dance, opera, children's programming, and other performance genres that engage and enrich the lives of diverse communities. 2. Restore, improve, and manage the historic Grand 1894 Opera House complex, (which includes the theatre and the attached apartment building) as a leading performance venue, meeting current and evolving needs of performing artists and audiences. 3. Pursue partnerships and collaborations that assist in bolstering the Galveston economy. 4. Foster best business practices as befits The Grand 1894 Opera House. In the 2009-2010 season, over 80,000 patrons attended events.

For the fiscal year ended August 31, 2009, Grand 1894 Opera House's program expenses were:

  
Productions 3,808,356
Rentals 314,289
Concessions 19,162
Total Program Expenses: $4,141,807
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Governance

               

Chief Executive : Maureen M. Patton, Executive Director
Compensation*:

Chair of the Board: Ann Anderson, Board President
Chair's Profession / Business Affiliation: University of Texas Medical Branch Senior Development Director

Board Size: 26

Paid Staff Size: 115

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet, membership
Fund raising costs were 5% of related contributions. (Related contributions, which totaled $2,432,750, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Grand 1894 Opera House's audited financial statements for the fiscal year ended August 31, 2009.

Source of Funds  
Total public support 2,432,750
Total revenue 1,794,744
Total Income $4,227,494


chart



Uses of Funds as a % of Total Expenses

Programs: 90%  Fund Raising: 3%  Administrative: 7% 

Total income   $4,227,494
  Program expenses $4,141,807
  Fund raising expenses 119,377
  Administrative expenses 337,161
 
Total expenses   $4,598,345
Expenses in Excess of Income   (370,851)
Beginning net assets   7,657,538
Ending net assets   7,658,552
Total liabilities   3,205,700
Total assets   $10,864,252


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Complaints

               

When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 1 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 1 complaint(s) closed in the last 36 months, 0 were closed in the last 12 months.

These complaints concerned:

1   regarding Refund Or Exchange Issues

 

These complaints were closed as:

1   Resolved
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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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