Better Business Bureau Report for
Houston SPCA

Better Business Bureau Report issued August 2013
Better Business Bureau Report expires August 2014

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Houston SPCA
Address: 900 Portway Drive
  Houston, TX 77024
Phone: 713-869-7722
Web Address:
Also known as:Houston Society for the Prevention of Cruelty to Animals
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Better Business Bureau Comments

Year, State Incorporated: 1924, Texas
Affiliates: The Wildlife Center of Texas
Stated Purpose: To promote commitment to and respect for all animals and free them from suffering, abuse and exploitation.

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Evaluation Conclusions


Houston SPCA meets the 20 Standards for Charity Accountability.
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The Houston SPCA provides the following programs and services: Adoptions (placed over 11,000 animals in 2012), Sheltering of all animals, Cruelty Investigations (investigated over 9,000 cases of abuse and cruelty), 24-Hour Injured Stray Animal Rescue Ambulance (over 3,000 animals were rescued from immediate danger and distress), Disaster Relief and Rescue, Foster Care, Spay/neuter of all animals prior to placement, Humane Education, Animal Training Program, Lost and Found, PetSafe, Pet Loss Support Group, and aniMeals on Wheels in partnership with Interfaith Ministries.

For the fiscal year ended December 31, 2011, Houston SPCA's program expenses were:

Total: 6,542,240
Total Program Expenses: $6,542,240
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Chief Executive : Patricia Mercer, President

Chair of the Board: Martha Seng
Chair's Profession / Business Affiliation: Architect - Jackson & Ryan Architects

Board Size: 14

Paid Staff Size: 100

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, telephone, invitations to fund raising events, television, grant proposals, internet, cause-related marketing
Fund raising costs were 12% of related contributions. (Related contributions, which totaled $5,959,189, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Houston SPCA's audited financial statements for the fiscal year ended December 31, 2011.

Source of Funds  
Trusts & Bequests 1,761,283
Direct Mail 1,584,187
Contributions 1,110,536
Adoptions 900,073
Online Contributions 611,358
Capital Campaign 491,103
Investment Income 352,941
Fundraising 285,658
Admissions 271,486
Fees for service 175,520
Foundations 115,064
Other 10,616
Total Income $7,669,825


Uses of Funds as a % of Total Expenses

Programs: 85%  Fund Raising: 9%  Administrative: 6% 

Total income $7,669,825
Program expenses $6,542,240
Fund raising expenses 712,632
Administrative expenses 455,270
Total expenses $7,710,142
Expenses in Excess of Income (40,317)
Beginning net assets 30,612,583
Other Changes in Net Assets 1,010,860
Ending net assets 31,583,126
Total liabilities 4,205,701
Total assets $35,788,827

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3 complaint(s) closed with BBB in the last 3 years. 2 complaint(s) closed in the last 12 months.

These complaints have been classified as:

  • 1 complaint(s) involving Advertising/Sales Issues
  • 2 complaint(s) involving Problems with Product/Service

These complaints were resolved as:

  • Complaint resolved with BBB assistance (3 complaints)
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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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