Better Business Bureau Report for
Neighborhood Services, Inc.

Better Business Bureau Report issued July 2010
Better Business Bureau Report expires July 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Neighborhood Services, Inc.
Address: 1950 North Fourth Street, Suite E
  Columbus, OH 43201
Phone: 614-297-0592
Web Address: https://neighborhoodservicesinc.org
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Better Business Bureau Comments

Year, State Incorporated: 1965, Ohio
Affiliates: None
Stated Purpose: Neighborhood Services, Inc. offers innovative, regional leaderdership in the effort to alleviate poverty and provides food, services, and material assistance to persons in need.

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BBB Accreditation

               

This charity participates in the BBB Accredited Charity Seal Program. Charities that meet BBB’s 20 Standards for Charity Accountability are eligible to participate in the BBB Accredited Charity Seal Program.  The BBB Accredited Charity Seal can be displayed on the charity's website and in printed materials.  The Seal helps inform the public that the charity meets BBB’s standards.

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Evaluation Conclusions

               

Neighborhood Services, Inc. meets the 20 Standards for Charity Accountability.
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Programs

               

The Food Pantry Program provides monthly food allotments that are distributed to neighbors in need throughout Columbus. The food pantry uses a consumer choice pantry model with neighbors walking through the pantry and selecting the food based on their families’ unique needs. Families receive a seven day food supply. In addition, fresh produce and bakery items are available daily. The Clothing/Oasis Room is a hospitality room that is open to anyone who is seeking information, referrals, or companionship. In addition, neighbors can receive used clothing once a month at no cost. Back to School Programs provide children with new school clothes and school supplies throughout the year as needed. According to the charity, in 2009, Neighborhood Services assisted 737 children with school supplies and new clothing. The Holiday Programs provide families with food baskets for Easter, Thanksgiving, and/or Christmas meals. During the Christmas season, children receive toys and clothing. The Benefit Bank has volunteers offer application assistance for public programs and/or tax return filings. Neighbors work with a trained volunteer to identify and apply for public assistance programs and tax credits. Some of the benefits individuals can receive include food stamps, medical benefits, energy financial assistance, and child care. The Benefit Bank volunteers work closely with a Franklin County Jobs and Family Services case manager to insure that the family’s application is expedited.

For the fiscal year ended December 31, 2008, Neighborhood Services' program expenses were:

  
Program Services 158,089
Total Program Expenses: $158,089
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Governance

               

Chief Executive : Ms. Cheryl Carter, Executive Director
Compensation*:
 $51,598

Chair of the Board: Mr. Pasquale Grado
Chair's Profession / Business Affiliation: Director, University Community Business Association

Board Size: 7

Paid Staff Size: 5

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail appeals, invitations to fundraising events, print advertisements, grant proposals, Internet, cause-related marketing
Fundraising costs were 3% of related contributions. (Related contributions, which totaled $197,477, are donations received as a result of fundraising activities.)
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Tax Status

               

This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Neighborhood Services' audited financial statements for the fiscal year ended December 31, 2008.

Source of Funds  
Contributions 188,251
In-kind 9,226
Investment income 576
Total Income $198,053


chart



Uses of Funds as a % of Total Expenses

Programs: 83%  Fund Raising: 3%  Administrative: 14% 

Total income   $198,053
  Program expenses $158,089
  Fund raising expenses 5,215
  Administrative expenses 27,215
 
Total expenses   $190,519
Income in Excess of Expenses   7,534
Beginning net assets   87,124
Ending net assets   94,658
Total liabilities   9,454
Total assets   $104,112


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Charities that solicit public donations within the City of Columbus may be required to obtain a permit from the Columbus Public Safety Department License Section Charitable Solicitation Board. Donors may wish to contact the City of Columbus at 614-645-7471 for further information.

Charities that solicit public donations anywhere within the State of Ohio may also be required to register with the Ohio Attorney Generals Office Charitable Law Section. Donors may wish to contact the State of Ohio at 614-466-3180 for further information.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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