Better Business Bureau Report for
People Working Cooperatively, Inc.

Better Business Bureau Report issued October 2010
Better Business Bureau Report expires October 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: People Working Cooperatively, Inc.
Address: 4612 Paddock Road
  Cincinnati, OH 45229
Phone: 513-351-7921
Web Address: www.pwchomerepairs.org
Also known as:PWC
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Better Business Bureau Comments

Year, State Incorporated: 1975, Ohio
Affiliates: None
Stated Purpose: People Working Cooperatively performs essential repairs and services so that low-income homeowners can remain in their homes, living independently in a safe, sound environment.

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BBB Accreditation

               

This charity participates in the BBB Identification Program and the BBB Accredited Charity Seal Program.  This charity has agreed to use special procedures including mediation and arbitration, if necessary, to resolve disputes.  This charity has also committed to ethical practices on the Internet.

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Evaluation Conclusions

               

People Working Cooperatively, Inc. meets the 20 Standards for Charity Accountability.
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Programs

               

People Working Cooperatively (PWC) provides critical home repairs, energy conservation, modification, maintenance, and education services for low-income homeowners and energy consideration services for renters. PWC focuses on basic living essentials, such as heat, running water, working toilets, solid roofing, and other repairs that keep a home safe and habitable. The charity does not provide cosmetic repairs, such wall papering. PWC also provides home modification for the elderly and persons with disabilities so that their homes are accessible, safe for residents, and provide them with the ability to live independently. Volunteers often help in providing these services. PWC currently provides services to 19 Counties in Kentucky (Boone, Campbell, Gallatin, Grant, Kenton, and Pendleton Counties), Ohio (Adams, Brown, Butler, Clermont, Clinton, Hamilton, Montgomery, and Warren Counties), and Indiana (Dearborn, Franklin, Ohio, Ripley, and Switzerland Counties).

For the fiscal year ended December 31, 2009, People Working Cooperatively's program expenses were:

  
Home Repair Services 4,657,087
Energy Conservation Services 4,390,761
Volunteer Services 378,994
Total Program Expenses: $9,426,842
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Governance

               

Chief Executive : Mr. Jock J. Pitts, President
Compensation*:
 $174,864

Chair of the Board: Mr. Mike Viox
Chair's Profession / Business Affiliation: President, Viox Services, Inc.

Board Size: 18

Paid Staff Size: 97

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail appeals, invitations to fundraising events, grant proposals, Internet, planned giving arrangements
Fundraising costs were 3% of related contributions. (Related contributions, which totaled $4,869,996, are donations received as a result of fundraising activities.)
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Tax Status

               

This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on People Working Cooperatively's audited financial statements for the fiscal year ended December 31, 2009.

Source of Funds  
Grants - Government 5,913,107
Grants - Corporate 4,177,722
Contributions for Operating Activities 282,390
Net Realized and Unrealized Gain on Investments 258,552
Doanted Materials and Services 181,003
Event Revenue, Net of Expenses of $89,659 118,665
Grants - Foundation 110,216
Investment Income 31,696
Miscellaneous 917
Total Income $11,074,268


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Uses of Funds as a % of Total Expenses

Programs: 86%  Fund Raising: 1%  Administrative: 13% 

Total income   $11,074,268
  Program expenses $9,426,842
  Fund raising expenses 150,244
  Administrative expenses 1,476,953
 
Total expenses   $11,054,039
Income in Excess of Expenses   20,229
Beginning net assets   4,073,156
Ending net assets   4,093,385
Total liabilities   3,117,083
Total assets   $7,210,468


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Complaints

               

When evaluating complaint information, please consider the charity's size and volume of business. The number of complaints filed against the charity may not be as important as the type of complaints and how the charity handled them.

BBB processed a total of 3 complaints about this charity in the last 36 months, our standard reporting period. Of the total 3 complaints closed in the last 36 months, 2 was closed in the last 12 months.

These complaints concerned:
2 regarding Repair Issues
1 regarding Service Issues

These complaints were closed as:
3 Resolve

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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