Better Business Bureau Report for
Catholic Charities Southwestern Ohio

Better Business Bureau Report issued September 2010
Better Business Bureau Report expires September 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Catholic Charities Southwestern Ohio
Address: 100 East 8th Street
  Cincinnati, OH 45202
Phone: (513) 241-7745
Web Address: www.catholiccharitiesswo.org
Also known as:Su Casa Hispanic Center of Cincinnati
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Better Business Bureau Comments

Formerly known as:Catholic Social Services of Southwestern Ohio

Year, State Incorporated: 1924, Ohio
Affiliates: None
Stated Purpose: Catholic Charities of Southwestern Ohio responds to the teachings of Christ by providing services to advance the human dignity and welfare of people in need.

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BBB Accreditation

              

A BBB Accredited Charity since 04/25/2007. 

BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, Catholic Charities Southwestern Ohio adheres to the BBB Code of Business Practices, which includes a commitment to make a good faith effort to resolve any complaints.  Charities that display the BBB Accredited Charity Seal pay a fee for review / monitoring and for support of BBB's services to the public.
 
BBB accreditation does not mean that the charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the charity's competency in performing services.
 
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Evaluation Conclusions

              

Catholic Charities Southwestern Ohio meets the 20 Standards for Charity Accountability.
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Programs

              

The Adoption Program provide permanent placement of children with parents. Catholic Charities is a Private Child Placing Agency which provides personal, professional services to families seeking to adopt both special needs and non-special needs infants.  The agency and social workers have a threefold responsibility in our services to meet the needs of the child, the birthparents and the adopting parents. According to the charity, in 2009, 134 individuals were served through the program. After the adoption process is completed, Catholic Charities provides Post Adoptive Services, which offer supportive and educational services on search and reunion issues for adult adoptees, birth families, and adoptive families. In addition, the charity provides Infant Foster Care, which provides temporary care for infants.

The Parenting and Enrichment Program provides opportunities for personal and family growth through a variety of programs. According to the charity, in 2009, 982 individuals received services through the Parenting Program.

The Counseling Programs help individuals, couples, and families develop skills to manage emotional difficulties, relationship or family problems, and the stresses of daily life. In addition, the charity provides Mental Health Counseling Program, which helps individuals, couples, and families develop skills to manage mental health issues. According to the charity, in 2009, 1,734 individuals received counseling services. The Jail Chaplaincy Program provides supportive counseling to incarcerated individuals. According to the charity, in 2009, approximately 2,000 individuals were served.

Pregnancy Counseling provides services to help expectant parents with unplanned pregnancies. The program provides information for individuals keeping the child or considering adoption with a decision for adoption. According to the charity, 104 individuals were served in 2009.

The Postponing Sexual Involvement Program promotes sexual abstinence to students in grades 6 through 12. According to the charity, 1,832 young people participated in this program in 2009.

The Caregiver Assistance Network offers support and other resources for family and volunteers caregivers through support groups, education, caregiver hotline, and speakers bureau. According to the charity, 1,701 individuals were served in 2009. The Homemaker/Personal Care Program provides intermittent in-home services to individuals with disabilities and the elderly. In 2009, according to the charity, 220 clients were served. The Northern Brown Senior Center provides an array of services to seniors and individuals with disabilities. Program activities include a part-time center, supportive services, transportation, medical and personal safety assistance, educational enrichment, and socialization. According to the charity, 195 individuals were served through the center.

Catholic Charities provides Senior Volunteers Programs for older adults. The Foster Grandparents Program provides an opportunity for older adults to develop a one-on-one relationship with children who have special needs. According to the charity, in 2009, 85 foster grandparents participated in the program at 38 sites and provided 85,968 hours of service. The Retired Senior Volunteers Program (RSVP) provides “one stop shopping” for all volunteers age 55 and older who want to service opportunities in their local communities. According to the charity, in 2009, participants volunteered at 41 sites and provided 33,454 hours of service. The Senior Companions Program provides an opportunity for older adults to develop a one-on-one relationship with the elderly or homebound. According to the charity, in 2009, 122 senior companions provided 76,316 hours of service.

The Refugee Resettlement Program provides serviced to assist newcomers in adjusting to a new life in the community. Pre-arrival services include providing an understanding of the culture and background of the prospective arrivals, a discussion of expectations from all points of reference, and an understanding of the available services through both the agency and the community post arrival. Post-Arrival Services include an intake/orientation interview, discussing the resettlement process with the family and all involved partners, obtaining photocopies of all necessary documents, providing a housing and personal safety orientation, and an employment plan. According to the charity in 2009, 251 individuals were provided assistance from this program.

Su Casa Hispanic Center was founded in 1997 as a response to the sudden increase in the numbers of immigrants arriving to Cincinnati from Mexico and the rest of Latin America. Services of the center include informational and referral, health promotion, and literacy education. According to the charity, the center assisted 1,337 individuals in 2009.

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For the fiscal year ended December 31, 2009, Catholic Charities Southwestern Ohio's program expenses were:


Food Bank Operations 4,562,237
Mental Health Counseling 1,389,650
Senior Corps 932,079
Older Adult Services 548,406
Resource Center 380,285
Su Casa 355,284
Refugee Resettlement 349,336
Family Services 311,748
Community Ministry 194,442
W.E.P. Work Experience 176,531
Total Program Expenses: $9,199,998

 

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Governance

              

Chief Executive : Ms. Kathleen Donnellan, Executive Director
Compensation*:
$124,361

Chair of the Board: Archbishop Dennis Schnurr
Chair's Profession / Business Affiliation: Archbishop of Cincinnati

Board Size: 16

Paid Staff Size: 104

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail appeals, invitations to fundraising events, print advertisements, grant proposals, Internet
Fundraising costs were 1% of related contributions. (Related contributions, which totaled $7,043,698, are donations received as a result of fundraising activities.)
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Tax Status

              

This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on Catholic Charities Southwestern Ohio's audited financial statements for the fiscal year ended December 31, 2009.

Source of Funds  
Donated Food for Distribution 4,109,037
Governmental Grants and Fees 2,735,452
United Way and Community Chest 1,377,715
Legacies, Bequests, and Donations 775,801
Archdiocese of Cincinnati 768,185
Net Unrealized Gains (Losses) on Investments 716,873
Program Service Fees 409,611
Interest and Dividends 153,876
Other Revenue and Support 49,850
Special Events (Less Direct Expenses $26,148) 12,960
Sales to Public 9,690
Net Gain (Loss) on Sale of Equipment -1,843
Net Realized Losses on Investment -77,184
Total Income $11,040,023


chart



Uses of Funds as a % of Total Expenses

Programs: 90%  Fund Raising: 1%  Administrative: 9% 

Total income   $11,040,023
  Program expenses $9,199,998
  Fund raising expenses 88,284
  Administrative expenses 966,027
 
Total expenses   $10,254,309
Income in Excess of Expenses   785,714
Beginning net assets   5,385,818
Ending net assets   6,171,532
Total liabilities   2,141,758
Total assets   $8,313,290


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Additional Locations

              

Northern Brown Senior Center
20864 State Route 251
Fayetteville, OH 45118
Tel: (513) 875-2317
Fax: (513) 875-5022

Su Casa Hispanic Center
7036 Fairpark Avenue
Cincinnati, OH 45216
Tel: (513) 761-1588
Fax: (513) 761-9538

10700 Montgomery Road
Cincinnati, OH 45242
Tel: (513) 489-8898
Fax: (513) 489-8997

4360 Ferguson Drive, Suite 130
Cincinnati, OH 45245
Tel: (513) 752-0113
Fax: (513) 752-0114

417 Anderson Ferry Road
Cincinnati, OH 45238
Tel: (513) 922-6537
Fax: (513) 922-6537

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