Better Business Bureau Report for
Bethany House Services, Inc.

Better Business Bureau Report issued January 2012
Better Business Bureau Report expires January 2014


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Bethany House Services, Inc.
Address: 1841 Fairmount Avenue
  Cincinnati, OH 45214
Phone: (513) 921-1131
(513) 557-2873
Web Address: www.bethanyhouseservices.org
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Better Business Bureau Comments

Year, State Incorporated: 1983, Ohio
Affiliates: Bethany Homes Limited Partnership, Bethany Homes I
Stated Purpose: BHS collaborates with others to provide a full range of housing, education and assistance programs to homeless and disadvantaged women and children.

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BBB Accreditation

              

 A BBB Accredited Charity since 04/28/2010.

BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, Bethany House Services, Inc. adheres to the BBB Code of Business Practices, which includes a commitment to make a good faith effort to resolve any complaints.  Charities that display the BBB Accredited Charity Seal pay a fee for review / monitoring and for support of BBB's services to the public. 

BBB accreditation does not mean that the charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the charity's competency in performing services.

 
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Evaluation Conclusions

              

Bethany House Services, Inc. (BHS) meets the 20 Standards for Charity Accountability.
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Programs

              

Emergency Shelter provides shelter for women and children annually atthe charity's 14 room home on Fairmount Avenue and other off-site facilities. The Shelter Program provides a safe environment, meals, transportation assistance, enrichment programs and daily case management services. Bethany Place provides a transitional housing opportunity for women who are alone. Strong case management services are combined with a supportive, shared home-like environment and life skills instruction. This combination allows women to effectively deal with a variety of life problems and build a supportive network to sustain them as they move toward employment and permanent housing. Bethany Homes provides permanent, safe, affordable housing for 24 families, often with a single female working provider. BHS provides a community center and seasonal activities, as well as a playground and outdoor picnic area. Family Shelter Partnership Program (FSPP) provides coordinated, integrated approach to meeting the needs of homeless families in the Greater Cincinnati area beginning with a central access point (CAP). BHS serves as the lead agency bringing together six family shelters, and a comprehensive network of supportive collaborators to include social services, job training and retention coaches, and a shared communication and information system. Rapid Re-Housing (RRH) is a Transitional Program aimed to move families from the FSPP emergency shelters into permanent housing within two weeks. These families have ongoing case management, support resources and a housing specialist working with them to ensure long-term stability with income and housing.

For the fiscal year ended December 31, 2010, BHS's program expenses were:

  
Program Services 1,485,218
Total Program Expenses: $1,485,218
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Governance

              

Chief Executive : Sr. Mary Stanton, Executive Director
Compensation*:
$30,569

Highest Paid Executive: Nancy C. Tolle,Finance Director
Compensation*: $63,607

Chair of the Board: Mr. Steve Brinker
Chair's Profession / Business Affiliation: Attorney

Board Size: 20

Paid Staff Size: 24

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail, invitations to fundraising events, print advertisements, radio, grant proposals, Internet, door to door, planned giving arrangements
Fundraising costs were 23% of related contributions. (Related contributions, which totaled $895,747, are donations received as a result of fundraising activities.)
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Tax Status

              

This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on BHS's unaudited financial statements for the fiscal year ended December 31, 2010.

Source of Funds  
Government Grants 1,152,183
Foundations 267,576
Special Events 261,035
Contributions 257,306
Rental Agent and Other Fees 110,577
Donated Facilities, Materials & Services 78,253
Investment income 68,660
Churches and Other Religious Organizations 31,577
Miscellaneous Income 16,657
Interest Income 935
Total Income $2,244,759


chart



Uses of Funds as a % of Total Expenses

Programs: 80%  Fund Raising: 11%  Administrative: 9% 

Total income   $2,244,759
  Program expenses $1,485,218
  Fund raising expenses 206,821
  Administrative expenses 162,453
 
Total expenses   $1,854,492
Income in Excess of Expenses   390,267
Beginning net assets   939,706
Ending net assets   1,116,572
Total liabilities   1,018,955
Total assets   $2,135,527


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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