Better Business Bureau Report for
Visiting Nurse Association of Greater Cincinnati & Northern Kentucky

Better Business Bureau Report issued October 2011
Better Business Bureau Report expires October 2013


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Visiting Nurse Association of Greater Cincinnati & Northern Kentucky
Address: 2400 Reading Road, Suite 207
  Cincinnati, OH 45202
Phone: (513) 345-8080
(800) 345-8085
Web Address: www.theVNA.org
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Better Business Bureau Comments

Year, State Incorporated: 1917, Ohio
Affiliates: None
Stated Purpose: We provide health and personal services to people in their home regardless of financial status.

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BBB Accreditation

              

A BBB Accredited Charity since 09/27/2005.

BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, Visiting Nurse Association of Greater Cincinnati and Northern Kentucky adheres to the BBB Code of Business Practices, which includes a commitment to make a good faith effort to resolve any complaints.  Charities that display the BBB Accredited Charity Seal pay a fee for review / monitoring and for support of BBB's services to the public. 

BBB accreditation does not mean that the charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the charity's competency in performing services.

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Evaluation Conclusions

              

Visiting Nurse Association of Greater Cincinnati & Northern Kentucky (VNA) meets the 20 Standards for Charity Accountability.
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Programs

              

The Visiting Nurse Association provides a range of home health services designed to help individual become as health and self-sufficient as possible, while allowing them to remain in their own homes. Programs include home health services (skilled nursing, physical, occupational, and speech therapies, medical social work, home health aides); personal services (bathing, toileting, meal preparation, homemaking, in-home social work assessment), and private duty services. According to the organization, in 2008, the VNA served 4,111 clients and made 112,099 home visits.

For the fiscal year ended December 31, 2010, VNA's program expenses were:

  
Home Health 5,767,122
Homemaker 2,342,720
Total Program Expenses: $8,109,842
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Governance

              

Chief Executive : Ms. Valerie Landell, COO & Interim CEO
Compensation*:
$192,803

Chair of the Board: Ms. Melissa Lueke
Chair's Profession / Business Affiliation: Vice President & CFO, Meridian Bioscience, Inc.

Board Size: 23

Paid Staff Size: 202

*Compensation information not provided to BBB.
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Fund Raising

              

Method(s) Used:

direct mail appeals, invitations to fundraising events, grant proposals, Internet
Fundraising costs were 3% of related contributions. (Related contributions, which totaled $9,814,681, are donations received as a result of fundraising activities.)
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Tax Status

              

This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on VNA's audited financial statements for the fiscal year ended December 31, 2010.

Source of Funds  
Public Support and Revenue 9,814,681
Investment Income 605,888
Total Income $10,420,569


chart



Uses of Funds as a % of Total Expenses

Programs: 81%  Fund Raising: 3%  Administrative: 16% 

Total income   $10,420,569
  Program expenses $8,109,842
  Fund raising expenses 264,701
  Administrative expenses 1,560,829
 
Total expenses   $9,935,372
Income in Excess of Expenses   485,197
Beginning net assets   3,638,670
Ending net assets   4,353,002
Total liabilities   2,990,644
Total assets   $7,343,646


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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