Better Business Bureau Report for
Christian Community Health Services

Better Business Bureau Report issued December 2009
Better Business Bureau Report expires December 2011


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Christian Community Health Services
Address: 5 East Liberty Street
  Cincinnati, OH 45202
Phone: (513) 381-2247
Web Address: www.crossroadhc.org
Also known as:Crossroad Health Center and Crossroad Pediatrics West
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Better Business Bureau Comments

Year, State Incorporated: 1992, Ohio
Affiliates: None
Stated Purpose: The mission of Crossroad Health Center is to honor Jesus Christ by providing accessible, comprehensive health care in partnership with patients and the community, leading to healthy, changed lives.

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Evaluation Conclusions

               

Christian Community Health Services meets the 20 Standards for Charity Accountability.
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BBB Accreditation

               

A BBB Accredited Charity since 08/27/2008.

BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, Christian Community Health Services adheres to the BBB Code of Business Practices, which includesa commitment to make a good faith effort to resolve any complaints.  Charities that display the BBB Accredited Charity Seal pay a fee for review / monitoring and for support of BBB's services to the public. 

BBB accreditation does not mean that the charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the charity's competency in performing services.

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Programs

               

Crossroad Health Center provides comprehensive health care services to adults and children. Services include annual health exams, immunizations, management of acute and chronic health problems, and mental health services. According to the organization, Crossroad Health Center provides healthcare services to approximately 6,500 patients in Over-the-Rhine and surrounding communities in Cincinnati's west side. The majority of patients served are low-income, uninsured, or under insured. Because many of the Hispanic patients do not speak English, a bi-lingual staff is available to help patients and their families understand diagnosis and treatments. Because approximately 30% of patients are underinsured, the Center offers a sliding fee scale payment schedule and no one is turned away due to their inability to pay for services. Crossroad Health Center does accept Medicaid, Medicare, and Commercial health insurance. In December 2009, a second location was opened, Crossroad Pediatrics West.

For the fiscal year ended December 31, 2009, Christian Community Health Services's program expenses were:

  
Health Services 1,805,253
Total Program Expenses: $1,805,253
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Governance

               

Chief Executive : Ms. Sally Stewart, Chief Executive Officer
Compensation*:
 $55,440

Chair of the Board: Ms. Janet Germann
Chair's Profession / Business Affiliation: Nurse Practitioner, Cincinnati Children's Hospital Medical Center

Board Size: 11

Paid Staff Size: 35

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail appeals, invitations to fundraising events, radio appeals, grant proposals, Internet
Fundraising costs were 6% of related contributions. (Related contributions, which totaled $1,038,608, are donations received as a result of fundraising activities.)
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Tax Status

               

This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Christian Community Health Services's audited financial statements for the fiscal year ended December 31, 2009.

Source of Funds  
Clinic Revenue 1,047,010
Contributions & Grants 997,647
Rental Income 40,510
Special Events, Net 33,886
Dividend & Interest Income 7,171
Capital Campaign 7,075
Realized & Unrealized Gain (Loss) on Marketable Securities 3,876
Interest Expense -1,647
Total Income $2,135,528


chart



Uses of Funds as a % of Total Expenses

Programs: 85%  Fund Raising: 3%  Administrative: 12% 

Total income   $2,135,528
  Program expenses $1,805,253
  Fund raising expenses 62,689
  Administrative expenses 244,723
 
Total expenses   $2,112,665
Income in Excess of Expenses   22,863
Beginning net assets   2,211,412
Ending net assets   2,234,275
Total liabilities   279,667
Total assets   $2,513,942


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Additional Location

               

Crossroad Pediatrics West
5914 Glenway Avenue
Cincinnati, OH 45238-2009
Tel: (513) 922-4271 

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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