Better Business Bureau Report for
Freestore Foodbank, Inc. - OLD

Better Business Bureau Report issued January 2009
Better Business Bureau Report expires March 2011


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Freestore Foodbank, Inc. - OLD
Address: 1250 Tennesse Avenue
  Cincinnati, OH 45229
Phone: (513) 482-4500
Web Address: www.freestorefoodbank.org
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Better Business Bureau Comments

Year, State Incorporated: 1971, Ohio
Affiliates: None
Stated Purpose: The Freestore Foodbank provides food and services, creates stability, and furthers self-reliance for people in crisis.

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Evaluation Conclusions

              

Freestore Foodbank, Inc. meets the 20 Standards for Charity Accountability.
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BBB Accreditation

              

A BBB Accredited Charity since 05/23/2005.

BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, Freestore Foodbank adheres to the BBB Code of Business Practices, which includes a commitment to make a good faith effort to resolve any complaints.  Charities that display the BBB Accredited Charity Seal pay a fee for review / monitoring and for support of BBB's services to the public. 

BBB accreditation does not mean that the charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the charity's competency in performing services.

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Programs

              

The Freestore Foodbank is an emergency food and services provider. The Freestore Foodbank operates two divisions: Foodbank and Client Services. The Foodbank Division serves 161,000 individuals annually through 400 nonprofit member agencies who operate food pantries, soup kitchens, shelters, childcare/eldercare centers, community centers, and residential programs in 20 counties in Ohio, Kentucky, and Indiana. The Foodbank solicits, warehouses, and distributes 10 million pounds of donated food and groceries annually. Programs of the Foodbank Division include Kids Café, which serves 80,000 meals annually to children in need, Cincinnati COOKS!, which trains underemployed adults for jobs in the Food Service industry and cooks meals for Kids Cafes, and the Health & Hygiene Program, which distributes essential medicines and health care items to needy persons who cannot afford them. The Client Services Division, located in downtown Cincinnati, provides emergency food, housing, and housing support to the poorest residents of Cincinnati in a holistic care environment. Each year, the Freestore Foodbank serves 40,000 (unduplicated) clients through the following programs: Food Pantry, Food Stamp Outreach Program, Emergency Rent Assistance, Direct Rent/Utilities Program, Protective Payee Program, Transportation Assistance, Holiday Food Basket Distribution, and Homeless Outreach Program.

For the fiscal year ended June 30, 2009, Freestore Foodbank's program expenses were:

  
Foodbank 29,282,726
Client Services 3,522,488
Total Program Expenses: $32,805,214
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Governance

              

Chief Executive : Mr. John J. Young, President and CEO
Compensation*:
$162,944

Chair of the Board: Mr. Kurt Reiber
Chair's Profession / Business Affiliation: Vice President, Key Bank

Board Size: 30

Paid Staff Size: 105

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail appeals, invitations to fundraising events, television and radio appeals, grant proposals, Internet, planned giving arrangements, cause-related marketing
Fundraising costs were 2% of related contributions. (Related contributions, which totaled $30,757,893, are donations received as a result of fundraising activities.)
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Tax Status

              

This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on Freestore Foodbank's audited financial statements for the fiscal year ended June 30, 2009.

Source of Funds  
In-Kind, FoodBank and Food Room Donations - Food 23,156,134
Contributions and Grants 5,056,589
Government Agencies 2,251,835
In-Kind, Foodbank and Food Room Donations - Health and Hygiene 1,622,512
FoodBank - Member Agency Fees 1,463,657
Government Awards 624,916
Special Events (Less Special Event Direct Expenses $203,747) 520,048
United Way/Community Chest 370,110
Client Services - Individuals 147,139
Cooks Catering 123,921
Other 67,000
Private Organizations 46,810
In-Kind, Advertising Services 32,500
Change in Interest in Foundation and Irrevocable Trusts -93,893
Total Income $35,389,278


chart



Uses of Funds as a % of Total Expenses

Programs: 94%  Fund Raising: 2%  Administrative: 4% 

Total income   $35,389,278
  Program expenses $32,805,214
  Fund raising expenses 689,815
  Administrative expenses 1,557,352
 
Total expenses   $35,052,381
Income in Excess of Expenses   336,897
Beginning net assets   17,521,495
Ending net assets   17,858,392
Total liabilities   1,911,777
Total assets   $19,770,169


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Additional Locations

              

Administrative Headquarters
1141 Central Parkway
Cincinnati, OH 45202

BBB was notified on January 28, 2010, that the organization has moved it administrative offices to the address on Central Parkway. The move does not affect the organization’s foodbank services at the Tennessee Avenue location.

Client Services
112 East Liberty Street
Cincinnati, OH 45202-6510
Tel: (513) 241-1064

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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