Better Business Bureau Report for
Council on Aging of Southwestern Ohio

Better Business Bureau Report issued December 2010
Better Business Bureau Report expires December 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Council on Aging of Southwestern Ohio
Address: 175 Tri County Parkway, Suite 175
  Cincinnati, OH 45246
Phone: (513) 721-1025
Web Address: www.help4seniors.org
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Better Business Bureau Comments

Year, State Incorporated: 1971, Ohio
Affiliates: None
Stated Purpose: To enchance the lives of older adults by assisting them to remain independent at home through a range of quality services.

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BBB Accreditation

               

A BBB Accredited Charity since 07/22/2008.
 
BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, Council on Aging of Southwestern Ohio adheres to the BBB Code of Business Practices, which includes a commitment to make a good faith effort to resolve any complaints.  Charities that display the BBB Accredited Charity Seal pay a fee for review / monitoring and for support of BBB's services to the public.
 
BBB accreditation does not mean that the charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the charity's competency in performing services.
 
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Evaluation Conclusions

               

Council on Aging of Southwestern Ohio meets the 20 Standards for Charity Accountability.
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Programs

               

Council on Aging of Southwestern Ohio (COA) serves and advocates for programs and services for older adults in Southwestern Ohio. COA is responsible for planning, coordinating, and administrating local, state, and federally funded programs and services for older adults in the five- county area it serves (Butler, Clermont, Clinton, Hamilton and Warren). These programs help to increase the quality of life of older adults and allow them to remain as independent as possible in their own homes. These community-based long-term care programs include the Elderly Services Program, the PASSPORT Program, the Residential State Supplement Program, the Assisted Living Waiver Program, Pre-admission Review, and Long-term Care Consultation. Through the Council on Aging Learning Advantages Program (COALA), COA provides formal training for home health aides, education and support for family caregivers, and expertise to businesses and their employees who need help balancing work and care giving. According to the charity, in 2009, over 22,000 older adults received in-home services from COA.

For the fiscal year ended September 30, 2009, Council on Aging of Southwestern Ohio's program expenses were:

  
Community Based In-Home Services 63,025,896
Care & Case Management Services 10,078,721
Community Based Senior Center Activities 4,389,314
Information, Referral, and Assessment 2,990,329
Total Program Expenses: $80,484,260
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Governance

               

Chief Executive : Ms. Suzanne Burke, CEO
Compensation*:
 $220,592

Chair of the Board: Mr. Edgar A. Rust
Chair's Profession / Business Affiliation: Director of Homesteading & Urban Development Group

Board Size: 15

Paid Staff Size: 211

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

grant proposals
Fundraising costs were 29% of related contributions. (Related contributions, which totaled $118,019, are donations received as a result of fundraising activities.)
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Tax Status

               

This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Council on Aging of Southwestern Ohio's audited financial statements for the fiscal year ended September 30, 2009.

Source of Funds  
Local Government Funds 37,124,400
Waiver Funds - Federal 24,517,063
Waiver Funds - State 12,070,415
Federal Funds 6,886,046
State Government Funds 2,279,846
Program Income 1,935,203
Other Grants 118,019
Other Support and Revenue 27,107
Total Income $84,958,099


chart



Uses of Funds as a % of Total Expenses

Programs: 95%  Fund Raising: Less than 1%  Administrative: 5% 

Total income   $84,958,099
  Program expenses $80,484,260
  Fund raising expenses 34,225
  Administrative expenses 4,470,982
 
Total expenses   $84,989,467
Expenses in Excess of Income   (31,368)
Beginning net assets   1,316,543
Ending net assets   1,285,175
Total liabilities   9,393,890
Total assets   $10,679,065


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