Better Business Bureau Report for
Vaughan Chapter Paralyzed Veterans of America

Better Business Bureau Report issued May 2008
Better Business Bureau Report expires May 2010

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

Find out more about this charity:

Back To Top

Charity Contact Information

Name: Vaughan Chapter Paralyzed Veterans of America
Address: 2235 Enterprise Drive
Suite 3501
  Westchester, IL 60154
Phone: 708-947-9790
Web Address:
Back To Top

Better Business Bureau Comments

Year, State Incorporated: 1946, Illinois
Affiliates: None
Stated Purpose: The Vaughan Chapter Paralyzed Veterans of America, a congressionally chartered veterans service organization founded in 1946, has developed a unique expertise on a wide variety of issues involving the special needs of our members-veterans of the armed forces who have experienced spinal cord injury or dysfunction. PVA will use that expertise to be the leading advocate for: *Quality health care for our members, research and educational addressing spinalcord injury and dysfunction, benefits available as a result of our member's military service, civil rights and opportunities that maximize the independence of our members. To enable PVA to continue to honor this commitment, we must recruit and retain members who have the experience, energy, dedication, and passion necessary to manage the organization and ensure adequate resources to sustain the programs esential for PVA to achieve its mission.

Back To Top

Evaluation Conclusions


Vaughan Chapter Paralyzed Veterans of America does not meet the following 4 Standards for Charity Accountability.

Standard 1: Oversight of Operations and Staff - Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

  • The board of directors does not review the performance of the chief executive officer (CEO) at least once every two years.

Standard 6: Board Policy on Effectiveness - Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

  • The organization has an official assessment policy, however, it does not specify that this assessment will take place at least once every two years.

Standard 7: Board Approval of Written Report on Effectiveness - Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

  • The organization has not completed a performance assessment, and does not have one planned to take place in the next two years.

Standard 8: Program Service Expense Ratio - Spend at least 65% of its total expenses on program activities.

  • According to the organization's Audited Financial Statements for the fiscal year ended September 30, 2007, the organization spent $406,101 or (54 %) of its total expenses ($752,780) on program service activities.
Vaughan Chapter Paralyzed Veterans of America meets the remaining 16 Standards for Charity Accountability.
Back To Top



Membeship, Chapter Administration, Service, Liaison, Fundraising, Communication, Advocacy, Sports & Recreation,

For the fiscal year ended September 30, 2007, Vaughan Chapter Paralyzed Veterans of America's program expenses were:

Membership and Benefits 208,526
Public Affairs 197,575
Total Program Expenses: $406,101
Back To Top



Chief Executive : Robert A Arciola, Executive Director

Highest Paid Executive: Maria Hernandez,Office Manager
Compensation*: $48,629

Chair of the Board: Gary McDermott
Chair's Profession / Business Affiliation: President

Board Size: 9

Paid Staff Size: 5

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Back To Top

Fund Raising


Method(s) Used:

Fund raising costs were 8% of related contributions. (Related contributions, which totaled $256,568, are donations received as a result of fund raising activities.)
Back To Top

Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top



The following information is based on Vaughan Chapter Paralyzed Veterans of America's audited financial statements for the fiscal year ended September 30, 2007.

Source of Funds  
Fundraising 256,568
Paralyzed Veterans of America 186,020
Contributions 110,730
Investment Income 34,050
Unrealized/realized income 14,129
Medical Research 4,000
Grant Income 1,000
Total Income $606,497


Uses of Funds as a % of Total Expenses

Programs: 54%  Fund Raising: 3%  Administrative: 43% 

Total income $606,497
Program expenses $406,101
Fund raising expenses 19,813
Administrative expenses 326,866
Total expenses $752,780
Expenses in Excess of Income (146,283)
Beginning net assets 1,310,758
Ending net assets 1,160,475
Total liabilities 60,099
Total assets $1,220,574

Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:

What is an Accredited Charity