Better Business Bureau Report for
Operation Support Our Troops - America

Better Business Bureau Report issued February 2012
Better Business Bureau Report expires February 2014


This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Operation Support Our Troops - America
Address: 1807 S. Washington Street Suite 110, #359
  Naperville, IL 60565
Phone: 630-971-1150
Web Address:
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Better Business Bureau Comments

Year, State Incorporated:
Affiliates: None
Stated Purpose: The principal purposes of Operation Support Our Troops - America shall be to promote the welfare and improve the morale of active duty military personnel and veterans; to provide members with opportunities relating to the needs, morale and welfare of the United States military around the globe; to encourage and support efforts that improve morale and welfare of military service members and raise funds as needed to further the above goals of OSOT America.

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Evaluation Conclusions

               

Operation Support Our Troops - America meets the 20 Standards for Charity Accountability.
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Programs

               

OSOT's largest program provides comfort packages of items that are not readily available to our troops in their deployed locations, along with personal letters, cards and notes of support all donated from the community at large. At the end of 2010, they sent over 29,000 care packages to troops serving in harm's way. They also have programs for military families and veterans including: Leap of Faith, military network night, baby baskets and hero in the house. As well as providing funds to organizations with military focused programs, research and/or services.

For the fiscal year ended December 31, 2010, Operation Support Our Troops - America's program expenses were:

  
Donated inventory and supplies 675,708
Postage, shipping, delivery 128,490
Donations to other organizations 92,656
Salaries 44,000
Program conference 40,889
Occupancy 31,815
Payroll taxes 3,633
Insurance 2,909
Printing and copying 1,683
Volunteer costs 1,606
Supplies 1,167
Staff development 1,108
Telephone 690
Travel 446
Membership support 380
Miscellaneous 55
Total Program Expenses: $1,027,235
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Governance

               

Chief Executive : Deborah Rickert, CEO
Compensation*:
 $52,500

Chair of the Board: Bruce Kannry
Chair's Profession / Business Affiliation:

Board Size: 7

Paid Staff Size: 2

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet
Fund raising costs were 5% of related contributions. (Related contributions, which totaled $1,147,216, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Operation Support Our Troops - America's audited financial statements for the fiscal year ended December 31, 2010.

Source of Funds  
Donated inventory and supplies 675,708
Sponsors 280,700
Contributions 227,057
Ticket sales 210,422
Mechandise sales 36,434
Donated facilities 19,205
Fees 14,974
Donated services 12,824
Dividends and interest 7,278
Donated materials 2,000
Less cost of promotional merchandise sold or distributed -34,086
Less cost of dierect benefit to donors -144,758
Total Income $1,307,758


chart



Uses of Funds as a % of Total Expenses

Programs: 89%  Fund Raising: 5%  Administrative: 6% 

Total income   $1,307,758
  Program expenses $1,027,235
  Fund raising expenses 62,479
  Administrative expenses 73,559
 
Total expenses   $1,163,273
Income in Excess of Expenses   144,485
Beginning net assets   736,504
Ending net assets   880,989
Total liabilities   30,338
Total assets   $911,327


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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