Better Business Bureau Report for
The Salvation Army Metropolitan Division

Better Business Bureau Report issued July 2016
Better Business Bureau Report expires July 2018

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: The Salvation Army Metropolitan Division
Address: 5040 North Pulaski
  Chicago, IL 60630
Phone: 773-725-1100
Web Address: none
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Better Business Bureau Comments

Year, State Incorporated: 1885, Illinois
Affiliates: None
Stated Purpose: None

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Evaluation Conclusions


The BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s governance and oversight, effectiveness measures, finances, solicitation materials, annual report, donor privacy, and fundraising disclosures and is unable to verify the organization's compliance with the following 15Standards for Charity Accountability: 1, 2, 4, 5, 6, 7, 9, 10, 14, 15, 16, 17, 18, 19, and 20.
The Salvation Army Metropolitan Division meets the remaining 4 Standards for Charity Accountability. Please note that as of the date of this report 1 out of the 20Standards for Charity Accountability are not currently effective. As a result, this standard has not been applied to this evaluation.
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For the fiscal year ended September 30, 2015, The Salvation Army Metropolitan Division's program expenses were:

pathway forward 8,847,018
harbor light 4,527,448
allocations to city corps 4,242,187
other social services 4,151,422
child care 3,523,402
family services 3,160,851
wonderland camp 2,701,922
booth lodge 2,606,753
anne's house 663,604
Total Program Expenses: $34,424,607
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Chief Executive :

Chair of the Board:
Chair's Profession / Business Affiliation:

Board Size:

Paid Staff Size:

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

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Tax Status


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The following information is based on The Salvation Army Metropolitan Division's audited financial statements for the fiscal year ended September 30, 2015.

Source of Funds  
total public support 18,084,090
grants from government agencies 14,809,978
total other revenue 8,858,226
Total Income $41,752,294


Uses of Funds as a % of Total Expenses

Programs: 81%  Fund Raising: 17%  Administrative: 2% 

Total income $41,752,294
Program expenses $34,424,607
Fund raising expenses 7,060,999
Administrative expenses 1,039,972
Total expenses $42,525,578
Expenses in Excess of Income (773,284)
Beginning net assets 2,773,928
Ending net assets 2,000,644
Total liabilities 0
Total assets $0

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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