Better Business Bureau Report for
Volunteers of America of Illinois

Better Business Bureau Report issued November 2014
Better Business Bureau Report expires November 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Volunteers of America of Illinois
Address: 47 West Polk Street
Suite 250-2
  Chicago, IL 60605
Phone: 312-564-2300
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1911, Illinois
Affiliates: None
Stated Purpose: Volunteers of America of Illinois partners with the people they serve to create transformational and lasting change in their lives.

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Evaluation Conclusions


Volunteers of America of Illinois meets the 20 Standards for Charity Accountability.
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Volunteers of America of Illinois has been serving children and families throughout Illinois for more than 115 years through a variety of programs designed to strengthen families, promote safety and well-being in children and empower individuals to transform their lives. Their long tradition of serving those most in need calls them to seek out and restore hope to those who have been forgotten or left behind. They re-build shattered families and broken communities by bringing real solutions to the most vulnerable populations in Illinois. Bringing real solutions means creating positive and lasting change to more than 1,500 people in crisis each year including children in foster care, the elderly and homeless veterans.

For the fiscal year ended June 30, 2013, Volunteers of America of Illinois's program expenses were:

salaries and wages 2,118,895
specific assistance 547,493
foster family payments 424,479
payroll taxes 260,508
other employee benefits 197,866
occupancy costs 165,347
travel and transportation 102,534
consulting and counseling fees 84,786
equipment and maintenance 41,115
other professional fees 40,143
insurance 34,264
supplies and expenses 26,212
telecommunications 24,184
membership dues 9,762
program supplies 8,271
conference and meetings 7,612
postage 6,023
miscellaneous 5,446
legal fees 3,960
printing and publications 3,531
subscriptions and publications 10
Total Program Expenses: $4,112,441
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Chief Executive : Nancy Hughes Moyer, President/CEO

Chair of the Board: Tom Saletta
Chair's Profession / Business Affiliation: Managing Principal, Saletta Commercial Realty LLC

Co-Chair of the Board : Gene Carter

Chair's Profession / Business Affiliation: EVP, Kehe Distributors

Co-Chair of the Board : N/A

Chair's Profession / Business Affiliation: N/A

Board Size: 14

Paid Staff Size: 81

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

invitations to fund raising events, television, grant proposals, internet
Fund raising costs were 2% of related contributions. (Related contributions, which totaled $2,810,745, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Volunteers of America of Illinois's audited financial statements for the fiscal year ended June 30, 2013.

Source of Funds  
foster care - cook 1,365,587
housing services reimbursement 1,142,417
homeless veterenas reintegration 908,398
VA 587,999
rent revenue 475,368
contributions 423,232
management fees 353,571
philanthropy 52,444
contributions in kind 27,494
developer fees 22,750
program development grant 22,000
americorps 9,945
veteran services 1,645
miscellaneous 1,274
Total Income $5,394,124


Uses of Funds as a % of Total Expenses

Programs: 84%  Fund Raising: 1%  Administrative: 15% 

Total income $5,394,124
Program expenses $4,114,204
Fund raising expenses 54,443
Administrative expenses 724,212
Total expenses $4,892,859
Income in Excess of Expenses 501,265
Beginning net assets 2,698,889
Ending net assets 2,724,605
Total liabilities 1,031,101
Total assets $0

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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