Better Business Bureau Report for
United Way of Metropolitan Chicago

Better Business Bureau Report issued January 2014
Better Business Bureau Report expires January 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: United Way of Metropolitan Chicago
Address: 333 S. Wabash Ave., 30th Floor
  Chicago, IL 60604
Phone: 312-906-2350
Web Address:
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Better Business Bureau Comments

Formerly known as:United Way in Chicago

Year, State Incorporated: 2004, Illinois
Affiliates: South-Southwest Suburban United Way , Northwest Suburban United Way, North Shore United Way , United Way of DuPage/West Cook
Stated Purpose: United Way of Metropolitan Chicago iimproves lives by mobilizing caring people to invest in the community where their resources are needed most.

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Evaluation Conclusions


United Way of Metropolitan Chicago meets the 20 Standards for Charity Accountability.
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United Way of Metropolitan Chicago changes the story for individuals and families in 58 communities of greatest need through support and interventions in education, income and health, the building blocks of self-sufficiency and quality of life. Through our LIVE UNITED 2020 community-impact plan, we’re committed to ensuring 50,000 underperforming middle schools students enter high school ready to succeed, advance economic stability for 100,000 households, connect more than 200,00 people with available, preventative health services, and answer the immediate crisis needs of 1 million people every year.

For the fiscal year ended June 30, 2013, United Way of Metropolitan Chicago's program expenses were:

Allocations to Agencies 21,727,500
Grants and other distributions 3,526,200
Other program services 3,002,200
Total Program Expenses: $28,255,900
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Chief Executive : Wendy DuBoe, President & CEO

Chair of the Board: Ellen Costello
Chair's Profession / Business Affiliation: Former CEO and US Country Head, BMO Financial Corp

Board Size: 28

Paid Staff Size: 108

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, telephone, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet, planned giving arrangements, cause-related marketing
Fund raising costs were 18% of related contributions. (Related contributions, which totaled $35,834,100, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on United Way of Metropolitan Chicago's audited financial statements for the fiscal year ended June 30, 2013.

Source of Funds  
Net from current campaign 31,155,600
Gifts in-kind and contributed services 1,522,800
Grants and other contributions 1,247,400
Collections from, and adjustments to, prior years' campaigns 1,046,700
Designations from other United Ways 503,500
Administrative fees (pledges and designations processing) 413,600
Interest and other income 405,000
Contributions received for future campaigns 310,300
Endowment Contributions 47,800
Other -200
Total Income $36,652,500


Uses of Funds as a % of Total Expenses

Programs: 70%  Fund Raising: 16%  Administrative: 14% 

Total income $36,652,500
Program expenses $28,255,900
Fund raising expenses 6,447,300
Administrative expenses 5,569,400
Total expenses $40,272,600
Expenses in Excess of Income (3,620,100)
Beginning net assets 24,035,200
Other Changes in Net Assets 2,856,700
Ending net assets 23,271,800
Total liabilities 13,348,500
Total assets $36,620,300

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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