Better Business Bureau Report for
Rockford Area Pregnancy Care Center

Better Business Bureau Report issued December 2013
Better Business Bureau Report expires December 2015

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Rockford Area Pregnancy Care Center
Address: 611 West State Street
  Rockford, IL 61102
Phone: 815-997-1200
Web Address:
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Better Business Bureau Comments

Formerly known as:Northern Illinois Womens Crisis Pregnancy Center

Year, State Incorporated: 1983, Illinois
Affiliates: None
Stated Purpose: To offer help, hope and healing in the name of Jesus Christ, saving lives through a network of care centers that serve Rockford and the surrounding communities.

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Evaluation Conclusions


Rockford Area Pregnancy Care Center does not meet the following 6 Standards for Charity Accountability.

Standard 8: Program Service Expense Ratio - Spend at least 65% of its total expenses on program activities.

Rockford Area Pregnancy Care Center does not meet this Standard because:

  • According to the its audited financial statements for the fiscal year ended December 31, 2012, the organization spent $182,876 or 64% of its total expenses ($284,045) on program service activities.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

Rockford Area Pregnancy Care Center does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Included total projected program service expenses, however, did not break these expenses down by major program category.

Standard 15: Misleading Appeals - Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part. Appeals that omit a clear description of program(s) for which contributions are sought will not meet this standard. A charity should also be able to substantiate that the timing and nature of its expenditures are in accordance with what is stated, expressed, or implied in the charity's solicitations.

Rockford Area Pregnancy Care Center does not meet this Standard because:

  • In the past year, the organization stated that it had one or more appeals for support that did not contain a description of the organization's program service activities.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Rockford Area Pregnancy Care Center does not meet this standard because:

  • The organization states it does not have an annual report covering activities conducted in the past year.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

Rockford Area Pregnancy Care Center does not meet this Standard because the organization's website,, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • The organization’s mission statement.
  • A summary of program service accomplishments.
  • A roster of the board of directors.
  • Total income.
  • Total program expenses.
  • Total fund raising expenses.
  • Total administrative expenses.
  • End of year net assets.
  • Electronic access to the organization’s most recent IRS Form 990.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

Rockford Area Pregnancy Care Center does not meet this Standard because:

  • Its website,, does not provide access to a privacy policy.

Rockford Area Pregnancy Care Center does not meet this Standard because the privacy policy on this website, does not indicate:

  • What personal information is being collected and how it will be used.
  • How to contact the charity to review personal information that is collected and request corrections.
  • How to inform the charity that the visitor does not want his/her information shared with others.
  • What security measures are in place to protect personal information that is collected.
In addition, the BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s governance and oversight and is unable to verify the organization's compliance with the following 2Standards for Charity Accountability: 4 and 5.
Rockford Area Pregnancy Care Center meets the remaining 12 Standards for Charity Accountability.
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The Rockford Area Pregnancy Care Centers (RAPCC) was founded to help women facing crisis or unplanned pregnancies. RAPCC operates two pregnancy care centers in Rockford and is able to offer free pregnancy care tests, ultrasound services, peer counseling, and a "baby boutique" at both centers. RAPCC has a Positive Choices program to educate parents and their children about sexual risk avoidance. This is done through school (public and parochial) and community events.

For the fiscal year ended December 31, 2012, Rockford Area Pregnancy Care Center's program expenses were:

Program Expenses 182,876
Total Program Expenses: $182,876
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Chief Executive : Lisa Youngblood, Executive Director

Chair of the Board: Mike Boehm
Chair's Profession / Business Affiliation: Real Estate Manager

Board Size: 7

Paid Staff Size: 9

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, radio, internet, cause-related marketing
Fund raising costs were 16% of related contributions. (Related contributions, which totaled $295,430, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Rockford Area Pregnancy Care Center's audited financial statements for the fiscal year ended December 31, 2012.

Source of Funds  
Contributions 139,074
Fundraising events 96,488
Donated Rent 45,500
Donated labor, services and supplies 9,977
Other Fundraising Income 4,391
Miscellaneous 2,740
Unrealized gain on investment 2,576
Interest and dividends 1,532
Net Assets released from restrictions 1,410
Loss on disposal of fixed assets -1,283
Total Income $302,405


Uses of Funds as a % of Total Expenses

Programs: 64%  Fund Raising: 17%  Administrative: 19% 

Total income $302,405
Program expenses $182,876
Fund raising expenses 48,340
Administrative expenses 52,829
Total expenses $284,045
Income in Excess of Expenses 18,360
Beginning net assets 611,826
Other Changes in Net Assets 18,035
Ending net assets 630,186
Total liabilities 1,652
Total assets $631,838

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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