Better Business Bureau Report for
Ray Graham Association for People with Disabilities

Better Business Bureau Report issued July 2016
Better Business Bureau Report expires July 2018

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Ray Graham Association for People with Disabilities
Address: 901 Warrenville Road, Suite 500
  Lisle, IL 60532
Phone: 630-620-2222
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1951, Illinois
Affiliates: None
Stated Purpose: It is the mission of Ray Graham Association, "to create opportunities that empower people with disabilities to reach, grow, and achieve."

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Evaluation Conclusions


Ray Graham Association for People with Disabilities does not meet the following 2 Standards for Charity Accountability.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Ray Graham Association for People with Disabilities does not meet this standard because the most recent annual report did not include:

  • Total expenses for each program in the same categories that appear in the organization’s financial statements.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

Ray Graham Association for People with Disabilities does not meet this Standard because the organization's website,, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • Electronic access to the organization’s most recent IRS Form 990.
Ray Graham Association for People with Disabilities meets the remaining 18 Standards for Charity Accountability.
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Since 1950, Ray Graham Association has been the service provider of choice for thousands of families in DuPage County, Illinois and surrounding communities. Services have expanded and evolved but the focus on providing person-centered supports to children and adults with disabilities and ensuring they have meaningful lives fully integrated in their communities has always been the focus RGA’s dedicated team of professional staff members. In a respectful and caring environment people with disabilities create and achieve their life goals. ‘Empowering people with disabilities’, part of RGA’s logo, is the basis of all efforts by the RGA team and is the core of all agency programs. RGA's statement of values keeps the focus on the agency’s mission. This is accomplished through Leadership, Advocacy, Respect (for the unique benefits a diverse workforce brings to the organization) and Community Partnership (the creation and facilitation of collaborative, mutually beneficial relationships). RGA leads in offering services that align with the most promising of practices and when those practices do not exist, RGA believes it is the responsibility of the organization to work with people served to create them. In 2015 RGA was awarded Person-Centered Excellence Accreditation from the Council on Quality & Leadership (CQL). This accreditation confirms that RGA shares CQL’s vision of person-centered solutions to improve the quality of life for people with disabilities. This award is part of an ongoing process to continually improve the services and supports provided by the organization and to ensure people with disabilities are empowered to make choices in how they live their lives, where they work and live and how they become fully included members of their communities.

For the fiscal year ended June 30, 2015, Ray Graham Association for People with Disabilities's program expenses were:

Residential Services 6,995,519
Specialized Living Center 6,640,875
Community Learning Centers 4,408,621
other programs 2,174,959
Total Program Expenses: $20,219,974
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Chief Executive : Kim Zoeller, President & CEO

Chair of the Board: Neville Bilimoria
Chair's Profession / Business Affiliation: Attorney, Duane Morris

Board Size: 17

Paid Staff Size: 393

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet, planned giving arrangements
Fund raising costs were 23% of related contributions. (Related contributions, which totaled $2,106,628, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Ray Graham Association for People with Disabilities's audited financial statements for the fiscal year ended June 30, 2015.

Source of Funds  
Illinois Department of Human Services 11,149,272
Illinois Department of Healthcare and Family Services 6,097,214
Client Fees 3,204,719
Donations 2,106,628
Other Government Awards 500,778
Management Fees 368,143
Investment Income 96,309
Total Income $23,523,063


Uses of Funds as a % of Total Expenses

Programs: 87%  Fund Raising: 2%  Administrative: 11% 

Total income $23,523,063
Program expenses $20,219,974
Fund raising expenses 487,692
Administrative expenses 2,600,672
Total expenses $23,308,338
Income in Excess of Expenses 214,725
Beginning net assets 13,152,222
Ending net assets 13,366,947
Total liabilities 9,006,950
Total assets $22,373,897

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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