Better Business Bureau Report for
Pioneer Center for Human Services

Better Business Bureau Report issued October 2015
Better Business Bureau Report expires October 2017

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Pioneer Center for Human Services
Address: 4100 Veterans Parkway
  McHenry, IL 60050
Phone: 815-344-1230
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1959, Illinois
Affiliates: None
Stated Purpose: To empower individuals to achieve their full potential.

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Evaluation Conclusions


Pioneer Center for Human Services meets the 20 Standards for Charity Accountability.
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Pioneer Center for Human Services is a 501(c)3, non-profit charitable organization that provides direct services to more than 4,800 individuals. The organization also provides education and outreach to schools and community organizations reaching over 10,000 additional individuals. Pioneer Center delivers community-based services in the areas of: child, adolescent and adult mental health services; intellectual and developmental disability programs and homeless services through McHenry County PADS.

For the fiscal year ended June 30, 2014, Pioneer Center for Human Services's program expenses were:

Residential Services 4,209,038
Youth Services 3,792,693
Community Services 2,498,770
Vocational Services 2,251,952
Day Servies 1,705,821
Autism Servies 470,026
McHenry County Community Home, Inc. 354,952
Total Program Expenses: $15,283,252
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Chief Executive : Jackie Wells, CEO and President

Chair of the Board: Michael T. Moushey
Chair's Profession / Business Affiliation: Director, Distribution Logistics, Abbott Nutrition Division

Board Size: 11

Paid Staff Size: 350

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, radio, grant proposals
Fund raising costs were 12% of related contributions. (Related contributions, which totaled $4,789,202, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Pioneer Center for Human Services's audited financial statements for the fiscal year ended June 30, 2014.

Source of Funds  
Fees for Service 11,127,188
Grants 3,676,275
Contributions 820,152
Rental Income 437,095
Revenue from Subcontract Work, net 397,983
Special Event Revenue 292,775
Contractual and Consulting Revenue 107,490
Miscellaneous Revenue 46,052
Investment Income 2,978
Loss on Disposal of Fixed Assets -7,838
Loss on Fair Market Valuation of Interest Rate Swap -123,805
Total Income $16,776,345


Uses of Funds as a % of Total Expenses

Programs: 89%  Fund Raising: 3%  Administrative: 8% 

Total income $16,776,345
Program expenses $15,283,252
Fund raising expenses 578,281
Administrative expenses 1,301,301
Total expenses $17,162,834
Expenses in Excess of Income (386,489)
Beginning net assets 11,063,633
Ending net assets 10,677,144
Total liabilities 9,839,971
Total assets $20,517,115

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