Better Business Bureau Report for
Northwestern University Settlement Association

Better Business Bureau Report issued August 2012
Better Business Bureau Report expires August 2014

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Northwestern University Settlement Association
Address: 1400 W Augusta Blvd
  Chicago, IL 60622
Phone: 773-278-7471
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1891, Illinois
Affiliates: None
Stated Purpose: Northwestern Settlement nurtures, educates, and inspires children and families in need to take personal responsibility and attain self-sufficiency.

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Evaluation Conclusions


Northwestern University Settlement Association does not meet the following 3 Standards for Charity Accountability.

Standard 6: Board Policy on Effectiveness - Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

Northwestern University Settlement Association does not meet this Standard because:

  • Its effectiveness assessment policy does not specify that this assessment will take place at least once every two years.

Standard 7: Board Approval of Written Report on Effectiveness - Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

Northwestern University Settlement Association does not meet this Standard because:

  • The organization’s effectiveness assessment did not take place within the past two years. The last assessment was completed June 1, 2010.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

Northwestern University Settlement Association does not meet this Standard because the organization's website,, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • Electronic access to the organization’s most recent IRS Form 990.
Northwestern University Settlement Association meets the remaining 17 Standards for Charity Accountability.
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Since 1891, Northwestern Settlement has served Chicago’s West Town community by offering wrap-around services that fit the complex, holistic needs of their ‘neighbors’.

For the fiscal year ended June 30, 2011, Northwestern University Settlement Association's program expenses were:

Rowe Elementary School 4,691,858
Head Start 956,300
Arts Program 719,731
Camp 636,786
AmeriCorps 632,493
Group Services 543,951
Emergency Services 130,786
Office Center 117,049
Total Program Expenses: $8,428,954
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Chief Executive : Ronald Manderschied, President

Chair of the Board: Robert J. Best
Chair's Profession / Business Affiliation: Lawyer

Co-Chair of the Board : Glenn Dalhart

Chair's Profession / Business Affiliation: Managing Director of Dalhart Consulting

Co-Chair of the Board : N/A

Chair's Profession / Business Affiliation: N/A

Board Size: 27

Paid Staff Size: 103

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, grant proposals, internet, planned giving arrangements
Fund raising costs were 4% of related contributions. (Related contributions, which totaled $7,188,186, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Northwestern University Settlement Association's audited financial statements for the fiscal year ended June 30, 2011.

Source of Funds  
Rowe Elementary School 4,672,853
Government Contracts and Grants 1,952,555
Other 1,401,161
Individual Contributions 415,299
Foundations and Trusts 360,039
Auxillary Boards 304,803
Passthroughs 144,783
Corporations 28,802
United Way 2,696
Total Income $9,282,991


Uses of Funds as a % of Total Expenses

Programs: 94%  Fund Raising: 3%  Administrative: 3% 

Total income $9,282,991
Program expenses $8,428,954
Fund raising expenses 273,585
Administrative expenses 238,124
Total expenses $8,940,663
Income in Excess of Expenses 342,328
Beginning net assets 9,539,849
Ending net assets 9,882,177
Total liabilities 2,792,342
Total assets $12,674,519

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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