Better Business Bureau Report for
Lutheran Social Services of Illinois

Better Business Bureau Report issued July 2013
Better Business Bureau Report expires July 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Lutheran Social Services of Illinois
Address: 1001 East Touhy Avenue
Suite 50
  Des Plaines, IL 60018
Phone: 847-635-4600
Web Address:
Also known as:LSSI
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Better Business Bureau Comments

Formerly known as:None

Year, State Incorporated: 1965, Illinois
Affiliates: Assisi Homes-Downers Place, Inc., Aurora Senior Housing, Inc, Deer Creek Manor, Inc., Freeport Senior Housing, Inc., Freeport Senior Housing II, Inc., Northwest Chicago Group Homes, Inc., Our Savior's Senior Housing, Inc., Rochelle Senior Housing, Inc., Rolling Meadows Senior Living, Inc., Spring Ridge Housing for Seniors, Inc., Tabor Lutheran Senior Housing, Inc., Victorian Woods Senior Living, Inc., The Cornerstone Foundation, Vesper Management Corporation, Matins, Inc., Salem Village III, Inc., LSSI Rockford Property, Inc, Forsberg Christian Retirement Center, Inc, Peterson Meadows, Inc., Luther Center, Inc., Batavia Council on Aging, Inc., Dekalb Housing for the Handicapped, Inc
Stated Purpose: Responding to the Gospel, Lutheran Social Services of Illinois brings healing, justice and wholeness to people and communities.

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Evaluation Conclusions


Lutheran Social Services of Illinois meets the 20 Standards for Charity Accountability.
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In many communities throughout the state, at nearly 100 different program sites, Lutheran Social Services of Illinois (LSSI) serves people of all ages, races, religions and economic circumstances. LSSI has been reaching out to people in need since 1867. And wherever you are in our state — whether it’s Marion, Moline, Peoria, Rockford, Champaign or Chicago — Lutheran Social Services of Illinois’ mission is the same: to bring healing, justice and wholeness to people and communities.

For the fiscal year ended June 30, 2012, Lutheran Social Services of Illinois's program expenses were:

Program Services 105,688,475
Total Program Expenses: $105,688,475
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Chief Executive : The Rev. Dr. Denver W. Bitner , President/CEO

Chair of the Board: Mr. Eric J. Draut
Chair's Profession / Business Affiliation: Retired Executive VP/CEO, Unitrin Inc.

Board Size: 23

Paid Staff Size: 2187

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, grant proposals, internet, planned giving arrangements
Fund raising costs were 35% of related contributions. (Related contributions, which totaled $5,407,931, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Lutheran Social Services of Illinois's audited financial statements for the fiscal year ended June 30, 2012.

Source of Funds  
Fees and grants from gov agencies 79,135,258
Program Service Fees 25,158,985
Public Support 5,407,931
Grant revenue from deferred grant agreements 1,596,096
Rents and Investment Return 445,851
Misc 241,481
Public Sales 73,173
Partnership Distributions and gain on disposal of property 986
Total Income $112,059,761


Uses of Funds as a % of Total Expenses

Programs: 91%  Fund Raising: 2%  Administrative: 7% 

Total income $112,059,761
Program expenses $105,688,475
Fund raising expenses 1,879,087
Administrative expenses 7,824,258
Total expenses $115,391,820
Expenses in Excess of Income (3,332,059)
Beginning net assets 18,240,819
Ending net assets 11,605,891
Total liabilities 127,691,452
Total assets $139,297,343

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This report is not to be used for fund raising or promotional purposes.

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