Better Business Bureau Report for
Lakeview Pantry

Better Business Bureau Report issued July 2011
Better Business Bureau Report expires July 2013


Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Lakeview Pantry
Address: 3831 North Broadway
  Chicago, IL 60613
Phone: 773-525-7718
Web Address: www.lakeviewpantry.org
Also known as:Lincoln Belmont Pantry
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Better Business Bureau Comments

Formerly known as:Peoples Pantry of Lakeview

Year, State Incorporated: 1970, Illinois
Affiliates: None
Stated Purpose: Our mission is to eliminate hunger in our community by: providing food to fill the basic need of hungry people, increasing the independence of our clients through self-help initiatives and other innovative programs, and raising awareness of hunger and poverty and working towards solutions to eliminate them. Our vision is to be a stable presence in the communities we serve, and to be a model of compassionate, effective, and collaborative service delivery. Our ultimate goal is the eradication of hunger and poverty in our communities.

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Evaluation Conclusions

               

Lakeview Pantry does not meet the following 2 Standards for Charity Accountability.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

Lakeview Pantry does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected fund raising expenses.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

Lakeview Pantry does not meet this Standard because the privacy policy on this website, www.lakeviewpantry.org does not indicate:

  • What security measures are in place to protect personal information that is collected.
In addition, the BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s governance and oversight, effectiveness measures, finances, solicitation materials, annual report, donor privacy, and fundraising disclosures and is unable to verify the organization's compliance with the following 9Standards for Charity Accountability: 1, 4, 6, 7, 10, 15, 16, 17, and 19.
Lakeview Pantry meets the remaining 8 Standards for Charity Accountability. Please note that as of the date of this report 1 out of the 20Standards for Charity Accountability are not currently effective. As a result, this standard has not been applied to this evaluation.
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Programs

               

What sets Lakeview Pantry apart from similar agencies is the Pantry’s status as a true community organization; we offer opportunities for those who are in need, those who want to donate and those who want to give their time. Last year, we provided services to approximately 7,500 clients; we received donations from more than 4,000 individuals and businesses; and we were supported by nearly 1,000 volunteers. As one can imagine, in these difficult economic times, demand for our services is stronger than ever. Already one of Chicago’s most used food pantries, Lakeview Pantry saw nearly a nine percent overall increase in clients seeking help in 2009. Lakeview Pantry strives to not only provide food for our clients, but also to address the root causes of poverty and hunger. By helping our clients address the issues which lead to food insecurity, such as housing instability, unemployment, and education, we aim to help those who are in poverty rise above it and those who are at risk to avoid it. Each month, we serve approximately 2,600 men, women and children in our neighborhood who are struggling with hunger and poverty through our two distribution centers, home delivery program, clothing distribution, and case management programs.

For the fiscal year ended March 31, 2010, Lakeview Pantry's program expenses were:

  
Food 3,700,199
Salaries and benefits 631,364
Volunteers 197,303
Rent 119,781
Printing and publishing 89,228
Miscellaneous 51,240
Legal and professional 49,078
Supplies 21,180
Insurance 19,062
Vehicle expense 18,944
Telephone 12,300
Depreciation 11,374
Bookkeeping/accounting 11,054
Bank charges 10,680
Total Program Expenses: $4,942,787
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Governance

               

Chief Executive :
Compensation*:

Chair of the Board: Rob Cappucci
Chair's Profession / Business Affiliation: SRAM Corporation

Co-Chair of the Board : Dan Laytin

Chair's Profession / Business Affiliation: partner at the Chicago-based law firm of Kirkland & Ellis LLP

Board Size: 12

Paid Staff Size: 9

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:


Fund raising costs were 5% of related contributions. (Related contributions, which totaled $4,785,161, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Lakeview Pantry's audited financial statements for the fiscal year ended March 31, 2010.

Source of Funds  
In-kind donations - food donations 3,603,072
Contributions 984,786
In-kind donations - volunteers 197,303
Grants 162,152
Interest income 2,264
Total Income $4,949,577


chart



Uses of Funds as a % of Total Expenses

Programs: 90%  Fund Raising: 5%  Administrative: 5% 

Total income   $4,949,577
  Program expenses $4,942,787
  Fund raising expenses 257,169
  Administrative expenses 286,855
 
Total expenses   $5,486,811
Expenses in Excess of Income   (537,234)
Beginning net assets   946,483
Other Changes in Net Assets 341,226
Ending net assets   750,475
Total liabilities   32,956
Total assets   $783,431


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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