Better Business Bureau Report for
Individual Advocacy Group

Better Business Bureau Report issued August 2013
Better Business Bureau Report expires August 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Individual Advocacy Group
Address: 1289 Windham PKWY
  Romeoville, IL 60446
Phone: 630-759-0201
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1995, Illinois
Affiliates: None
Stated Purpose: To provide a full array of quality, outcome, based, functional and age-appropriate person centered and community centered services, plans, and housing supports for children, youth and adults in with physical and/or mental disabilities or conditions including but not limited to developmental disabilities, emotional disabilities, mental illness, neurological disabilities and physical or mental medical conditions, while providing support and solace for them, their families, and their guardian.

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Evaluation Conclusions


Individual Advocacy Group meets the 20 Standards for Charity Accountability.
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IAG provides training programs, behavioral and individual therapies, community- based residential programs, advocacy and case management for individuals who have intellectual or developmental disabilities, mental health disorders, brain injuries or physical/medical conditions. All of IAG’s programs are community- based and all residential programs are family scale of four or fewer people using neighborhood housing and apartments. IAG provides its services in 21 counties in Illinois from Chicago to the Quad Cities to Springfield, as well as the District of Columbia and Maryland.

For the fiscal year ended June 30, 2012, Individual Advocacy Group's program expenses were:

Salaries and wages 12,459,598
Payroll taxes 1,407,913
Rent expense-client assistance 922,149
Rent expense- occupancy 683,322
Employee benefits 650,604
Utilities and telephone 514,766
Operating supplies and activities 467,699
Repairs and maintenance 269,138
Travel costs 266,179
Property and liability insurance 217,859
Professional fees 175,130
Consultants 131,010
Depreciation 118,720
Interest expense 82,233
Other expenses 64,317
Education and training 42,336
Equipment expenses 37,242
Office supplies 32,534
Printing and advertising 12,236
Postage and freight 11,286
Bad debt expense
Total Program Expenses: $18,566,271
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Chief Executive : Dr. Charlene Bennett, Executive Director/CEO

Chair of the Board: Dr. Mel P. Heller
Chair's Profession / Business Affiliation: Professor Emeritus of Loyola University, Leadership and Policy Studies

Board Size: 8

Paid Staff Size: 479

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, telephone, invitations to fund raising events
Fund raising costs were 24% of related contributions. (Related contributions, which totaled $121,920, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Individual Advocacy Group's audited financial statements for the fiscal year ended June 30, 2012.

Source of Funds  
CILA 8,386,858
Supporting living services 2,316,338
Illinois Department of Children and Damily Services Transitional living program 2,167,322
Subcontract day program 2,069,741
Day Program 2,004,307
Rental income-CILA 1,366,916
TBI Program 850,701
Other DHS revenue 479,698
Contributions 121,920
Miscellaneous 36,012
Other program revenue 31,680
Total Income $19,831,493


Uses of Funds as a % of Total Expenses

Programs: 94%  Fund Raising: Less than 1%  Administrative: 6% 

Total income $19,831,493
Program expenses $18,566,271
Fund raising expenses 29,054
Administrative expenses 1,136,820
Total expenses $19,732,145
Income in Excess of Expenses 99,348
Beginning net assets 1,342,905
Ending net assets 1,442,253
Total liabilities 2,635,286
Total assets $4,077,539

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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