Better Business Bureau Report for
Heartland Alliance for Human Needs & Human Rights

Better Business Bureau Report issued May 2012
Better Business Bureau Report expires May 2014


This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Heartland Alliance for Human Needs & Human Rights
Address: 208 S. LaSalle
Ste 1818
  Chicago, IL 60604
Phone: 312-660-1300
Web Address: www.heartlandalliance.org
Also known as:wholly-owned subsidiary: Heartland Human Care Services, Inc.
wholly-owned subsidiary: Heartland Health Outreach, Inc.
wholly-owned subsidiary: Heartland Housing, Inc.
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Better Business Bureau Comments

Formerly known as:Travelers & Immigrants Aid
subsidiary entity Century Place Development Corp
subsidiary entity Chicago Health Outreach, Inc.
subsidiary entity Chicago Connections

Year, State Incorporated: 1914, Illinois
Affiliates: Heartland International Health Center
Stated Purpose: Heartland Alliance for Human Needs & Human Rights’ mission is to advance the human rights and respond to the human needs of endangered populations—particularly the poor, the isolated, and the displaced—through the provision of comprehensive and respectful services and the promotion of permanent solutions leading to a more just global society. Through their change-focused continuum of programs, they seek to address the root causes of poverty and danger, generate social change, and inspire people to build better lives.

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Evaluation Conclusions

              

Heartland Alliance for Human Needs & Human Rights meets the 20 Standards for Charity Accountability.
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Programs

              

Heartland Alliance consists of a parent organization - Heartland Alliance - and three wholly-owned subsidiaries - Heartland Housing, Heartland Human Care Services, and Heartland Health Outreach - which share support services including communications and branding, human resource management, risk management and financial and administrative management. Financial information for the parent company and all subsidiaries is consolidated, including an annual independent financial audit, and all explanations are descriptive of the entire organization.Heartland Alliance is the largest anti-poverty organization in the Midwest, and serves more than 1 million people living in the toughest of circumstances. Services are diverse in order to meet the many complex needs of people living in poverty, including housing, access to health care, jobs, and justice. Heartland Alliance believes that everyone deserves the opportunity to improve their lives. Each year, they help ensure this opportunity for more than one million people around the world who are homeless, living in poverty, or seeking safety. As one of the largest and oldest nonprofits in the Midwest, Heartland Alliance has served Chicago, the Midwest, and communities abroad for nearly 125 years. Founded in 1888, Heartland Alliance’s doors have been open – through WWI, the Great Depression, WWII, the Vietnam War, the outbreak of the HIV/AIDS epidemic in the 80s, the Haiti earthquake, and our most recent economic recession – providing help, hope, and opportunity to those who have needed it most. With their history, scope and diversity, Heartland Alliance is an experienced leader in creating, developing, and managing innovative, efficient, and effective programs. They move individuals, families, and communities from crisis to stability and on to success. They build and advocate for safe, high-quality housing and supportive services for people experiencing homelessness, poverty, or chronic illness. They work to ensure that comprehensive health care – medical, dental, mental health and substance use treatment – is fully available to those experiencing poverty or trauma. They provide legal protection for people in danger at home and abroad. They provide economic opportunity, helping people in and threatened by poverty build the skills and gain the tools necessary to secure a job, improve their well-being and reach their goals. Their policy efforts work to strengthen communities and their comprehensive services empower those they serve to rebuild and transform their lives.

For the fiscal year ended June 30, 2011, Heartland Alliance for Human Needs & Human Rights' program expenses were:

  
Employment and Economic Advancement 238,798,262
National Immigrant Justice Center 17,425,599
International Programs 11,788,224
Youth and Residential Services 10,445,361
Housing 9,609,777
Mental Health 7,745,383
Affordable and Supportive Housing 5,712,117
Primary Care Services 5,284,944
Wellness and Prevention 2,328,100
Dental Services 1,486,383
Public Policy and Advocacy 1,142,327
Cross Cultural Services 918,255
Other Services 233,763
Refugee & Immigrant Community Services 174,438
Total Program Expenses: $313,092,933
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Governance

              

Chief Executive : Sid L. Mohn, President
Compensation*:

Chair of the Board: Scott Goodman
Chair's Profession / Business Affiliation: Real Estate Development

Board Size: 87

Paid Staff Size: 1115

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:


Fund raising costs were 0.2% of related contributions. (Related contributions, which totaled $329,522,498, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on Heartland Alliance for Human Needs & Human Rights' audited financial statements - consolidated for the fiscal year ended June 30, 2011.A copy of the full financial audit is posted on the organization's website: www.heartlandalliance.org / financials. Please note: During this period Heartland Alliance received a non-recurring American Reinvestment and Recovery Act contract which significantly increased revenue and expenses. By the close of the program - which provided 27,000 unemployed, low-income individuals with meaningful work experience and the ability to earn wages as trainee workers - in January 2011, Heartland Alliance realized $241 million in revenue with more than $231 million providing direct support to these individuals.

Source of Funds  
grants and contracts 306,127,411
in-kind contribution 14,800,000
contributions 8,300,866
housing development and rental income 3,874,642
interest and investment income 1,830,324
patient services 1,353,645
other income 1,056,129
allocation from United Way 294,221
Total Income $337,637,238


chart



Uses of Funds as a % of Total Expenses

Programs: 97%  Fund Raising: Less than 1%  Administrative: 3% 

Total income   $337,637,238
  Program expenses $313,092,933
  Fund raising expenses 653,510
  Administrative expenses 8,732,836
 
Total expenses   $322,479,279
Income in Excess of Expenses   15,157,959
Beginning net assets   43,780,037
Ending net assets   59,703,466
Total liabilities   51,912,471
Total assets   $111,615,937


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New Section

              

Governance Overview

Heartland Alliance and each of its three wholly-owned subsidiaries have independent Boards of Directors. Making up the total voting members referenced above, Heartland Alliance has 30 board members, Heartland Human Care Services has 18 board members, Heartland Health Outreach has 24 board members, and Heartland Housing has 15 board members. The directors of all entities are elected by the Heartland Alliance Board of Directors. The Boards of all entities meet together twice annually, in addition to three separate board meetings of each entity. Therefore, there are a total of 5 board meetings for each board annually. An affiliate organization, Heartland International Health Center (HIHC), elects its own independent board of directors in accordance with its standing as a Federally Qualified Health Center.

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