Better Business Bureau Report for
Chicago House and Social Service Agency

Better Business Bureau Report issued June 2016
Better Business Bureau Report expires June 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Chicago House and Social Service Agency
Address: 1925 N Clybourn Ave
Suite 401
  Chicago, IL 60614
Phone: 773-248-5200
Web Address:
Also known as:Chicago House
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Better Business Bureau Comments

Year, State Incorporated: 1985, Illinois
Affiliates: None
Stated Purpose: The mission of Chicago House and Social Service Agency (Chicago House) is to serve individuals and families who are disenfranchised by HIV/AIDS, LGBTQ marginalization, poverty, homelessness, and/or gender nonconformity by providing housing, employment services, medical linkage and retention services, HIV prevention services, legal services, and other supportive programs. Chicago House envisions a Chicago free of HIV stigma and LGBTQ discrimination in health, housing, employment and other support services for people living at all levels of economic opportunity.

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Evaluation Conclusions


Chicago House and Social Service Agency meets the 20 Standards for Charity Accountability.
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Founded in 1985, Chicago House has repeatedly demonstrated innovation and expansion to serve community members impacted by HIV/AIDS, poverty, and LGBTQ marginalization. In the earliest years of the epidemic, Chicago House was the first agency to address the need for care and support among those dying from HIV/AIDS. With advances in medication and people with HIV living longer lives, Chicago House's services have evolved and expanded considerably in the past 30 years. We now serve approximately 2,000 individuals and families affected by HIV/AIDS per year. In 1992, Chicago House became the first local provider of housing and services for families with a parent living with HIV, through our Family Support Program. In 2001, through our Prevention with Positives programming, we became the first local, community-based agency to target HIV prevention services to those already living with the disease. In 2005, responding to our clients' wish to return to employment, we developed our Employment Program, which remains the Midwest's only HIV-specific employment program. 2013 was also a momentous year for Chicago House as we opened our newest program, the TransLife Center, which is a national model for the provision of culturally-competent services to transgender individuals living with or at high risk for HIV/AIDS. Chicago House is also a driving force in drawing attention to the reality of poverty and income disparity impacting the LGTBQ community.

For the fiscal year ended June 30, 2015, Chicago House and Social Service Agency's program expenses were:

Residential Housing 2,300,905
Scattered Site Housing 1,478,634
Prevention 723,942
Employment 566,377
Community Case Management 423,449
Total Program Expenses: $5,493,307
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Chief Executive : The Reverend Stan Sloan, Chief Executive Officer

Chair of the Board: Dr. Raymond Lechner Ph.D.
Chair's Profession / Business Affiliation: Superintendent, Wilmette Public Schools

Board Size: 32

Paid Staff Size: 81

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet, planned giving arrangements
Fund raising costs were 30% of related contributions. (Related contributions, which totaled $2,135,304, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Chicago House and Social Service Agency's audited financial statements - consolidated for the fiscal year ended June 30, 2015.

Source of Funds  
Public Support 4,051,900
Contributions 1,720,910
Special Events 414,394
Client Fees 187,906
Total Income $6,375,110


Uses of Funds as a % of Total Expenses

Programs: 80%  Fund Raising: 9%  Administrative: 11% 

Total income $6,375,110
Program expenses $5,493,307
Fund raising expenses 648,291
Administrative expenses 723,776
Total expenses $6,865,374
Expenses in Excess of Income (490,264)
Beginning net assets 7,149,707
Other Changes in Net Assets (490,264)
Ending net assets 6,659,443
Total liabilities 693,780
Total assets $7,353,223

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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