Better Business Bureau Report for
Chicago House and Social Service Agency

Better Business Bureau Report issued January 2014
Better Business Bureau Report expires January 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Chicago House and Social Service Agency
Address: 1925 N Clybourn Ave
Suite 401
  Chicago, IL 60614
Phone: 773-248-5200
Web Address:
Also known as:Chicago House
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Better Business Bureau Comments

Year, State Incorporated: 1985, Illinois
Affiliates: None
Stated Purpose: Chicago House and Social Service Agency serves individuals and families who are disenfranchised by HIV/AIDS, LGBTQ marginalization, poverty, homelessness, and/or gender nonconformity by providing housing, employment services, medical linkage and retention services, HIV prevention services, legal services, and other supportive programs.

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Evaluation Conclusions


Chicago House and Social Service Agency meets the 20 Standards for Charity Accountability.
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Chicago House’s programs fall within two primary categories: housing programs and community programs, both of which incorporate comprehensive, wrap-around support services for those living with or at risk for HIV. The housing programs at Chicago House include the Supportive Living Program, which provides a 24-hour staffed residential facility for adults who lack the necessary skills to live independently; the Family Support Program, for families facing homelessness in addition to a parent living with HIV; the Independent Living Program, for single adults who are in need of affordable housing with intermittent supportive services; and, scattered-site housing programs that are designed for families and individuals who are more self-sufficient and do not require on-site support services. These scattered site housing programs include the innovative Gaining Ground, which links housing opportunities with employment support, helping clients gradually reduce their need for government housing, and our programs designed for chronically homeless, single adults that require a harm-reduction housing model. All housing is linked seamlessly with Chicago House case management services, employment services, and linkage to primary medical care. Our newest housing program is in our renovated former hospice as the TransLife Center (TLC). The TLC provides permanent housing, employment, and linkage-to-care services to members of the highly-marginalized, and at-risk, transgender population. Our community-based programs include HIV Prevention and the iFour (Increasing Individual Income and Independence) Employment Program that helps unemployed, low-income Chicagoans living with HIV to secure and retain employment. We also run the Connect2Care Program, which is a city-wide collaborative network designed to help people living with HIV/AIDS to connect or reconnect to continuous HIV medical care.

For the fiscal year ended June 30, 2013, Chicago House and Social Service Agency's program expenses were:

Residental Housing 1,848,207
Scattered Site Housing 1,124,604
Employment 823,168
Prevention 696,365
Community Case Management 346,660
Total Program Expenses: $4,839,004
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Chief Executive : Stan Sloan, CEO

Chair of the Board: Edward Laginess
Chair's Profession / Business Affiliation: Organizational Leadership, LLC

Board Size: 35

Paid Staff Size: 75

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, grant proposals, internet, planned giving arrangements
Fund raising costs were 11% of related contributions. (Related contributions, which totaled $6,258,825, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Chicago House and Social Service Agency's audited financial statements for the fiscal year ended June 30, 2013.

Source of Funds  
Chicago Department of Public Health 858,445
Individual Contributions 830,564
Foundation Contributions 816,105
HIV Relief Grant 678,644
US Department of Housing and Urban Development 662,601
US Department of Health and Human Services 548,940
Illinois Department of Human Services 338,114
Corporate Sponsorships 249,800
Contributions and collaborative events 243,242
Illinois Department of Commerce and Economic Opportunity 218,593
US Department of Education 194,179
Special Events Revenue 189,803
Client Fees 176,025
Chicago Department of Family and Support Services 139,647
State of Illinois- Office of Rehabilitation Services 96,701
Corporation Contributions 92,526
Illinois Department of Public Health 73,336
Federal Home Loan Bank 72,000
Donated Services 59,679
Miscellaneous Income 44,905
United Way 40,000
In-Kind Direct Benefit 36,829
Donated Capital Services 9,612
Interest and Dividend Income 4,776
Less cost of direct benefits to donors -235,440
Total Income $6,439,626


Uses of Funds as a % of Total Expenses

Programs: 79%  Fund Raising: 11%  Administrative: 10% 

Total income $6,439,626
Program expenses $4,839,004
Fund raising expenses 678,086
Administrative expenses 638,542
Total expenses $6,155,632
Income in Excess of Expenses 283,994
Beginning net assets 7,106,009
Ending net assets 7,390,003
Total liabilities 934,606
Total assets $8,324,609

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