Better Business Bureau Report for
Association House of Chicago

Better Business Bureau Report issued August 2011
Better Business Bureau Report expires August 2013


Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Association House of Chicago
Address: 1116 N. Kedzie Avenue
  Chicago, IL 60651
Phone: 773-772-8162
Web Address: www.associationhouse.org
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Better Business Bureau Comments

Year, State Incorporated: 1899, Illinois
Affiliates: None
Stated Purpose: We serve a multi-cultural community by providing comprehensive, collaborative and effective programs in English and Spanish. We promote health and wellness and create opportunities for educational and economic advancement.

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Evaluation Conclusions

              

Association House of Chicago does not meet the following Standard for Charity Accountability.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

Association House of Chicago does not meet this Standard because:

Association House of Chicago does not meet this Standard because the privacy policy on this website, www.associationhouse.org does not indicate:

  • What personal information is being collected and how it will be used.
  • How to contact the charity to review personal information that is collected and request corrections.
  • How to inform the charity that the visitor does not want his/her information shared with others.
  • What security measures are in place to protect personal information that is collected.
In addition, the BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s governance and oversight, effectiveness measures, solicitation materials, and fundraising disclosures and is unable to verify the organization's compliance with the following 6Standards for Charity Accountability: 1, 3, 6, 7, 15, and 19.
Association House of Chicago meets the remaining 13 Standards for Charity Accountability.
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Programs

              

SERVICE AREAS Behavioral Health Services Behavioral Health services offers an array of healthcare and educational services designed to help persons in need of emotional, social, educational, and developmental support. Offering evidence-based mental health and substance abuse counseling, developmental treatment, crisis management, art therapy, respite, community support, and a range of services geared to help program participants improve their quality of life, develop their talents, and live independent and productive lives. Participants benefit from our day treatment and recovery programs, parenting skills, support groups, and job placement services. Two residential programs offer supervised treatment and community integration living arrangements for adults with mental health and developmental needs, respectively. The holistic, integrated approach to healthcare and education is further enhanced with the Healthy Lifestyles program, which offers family and community health prevention, education, outreach, wellness activities and advocacy. Services are offered in English and Spanish by at team of bilingual, highly trained health care and educational providers. Child Welfare Services Child Welfare Services is contracted to provide care for children and families within the Illinois Department of Children and Family Services. Programs are designed to meet the needs of our most vulnerable children, adolescents, and families by providing for their safety, health and well-being. This occurs through therapeutic and clinical services, community based referrals, and case management. Programs include Foster Care and Adoptions, Intact Family Services, Family Centered Services which is a school based prevention model and our residential program, which currently includes our adolescent boy’s group home, LaCasita, that serves eight developmentally delayed boys ages 13 to 19. Hundreds of children and families throughout Cook County and Northern Illinois are served. Community Services Community Services integrates its basic needs, employment, career-oriented adult education and sector training programs into a Career Center where all participants have access to the resources they need to stabilize their lives, improve their skills, create individualized career plans, and find career-path employment linked to training. The Career Center serves un-and under-employed community residents, immigrants, youth, Chicago Housing Authority residents, the ex-incarcerated and dislocated workers: over 5,000 per year. El Cuarto Año El Cuarto Año High School currently enrolls 100 students annually, ages 17-21. Community youth are given the second chance they need to graduate high school. El Cuarto Año offers high school level classes for students who have dropped out or been excluded from the standard public schools. Unique to the school is and emphasis on teaching through technology, allowing each student to progress at their own pace. Small class sizes and a mentoring program offers one-on-one personal attention to each student. Out of School Time Out of School Time programs target children and teens ages 6-18, who are inevitably affected by familial, social and economic immobility, an overburdened public school system and the influence of street activity. Programs provide vital Academic Enrichment and Support, Health, Nutrition and Physical Fitness activities, Life Skills, Arts Education, and opportunities for Parental Involvement. Youth participants come from low-income working families, many of which are single female-headed homes.

For the fiscal year ended June 30, 2010, Association House of Chicago's program expenses were:

  
Behavioral Health 4,018,161
Community Services 2,010,867
Child Welfare 1,961,156
Alternative High School 1,073,525
Other Programs 591,514
Out of School Time 584,345
Total Program Expenses: $10,239,568
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Governance

              

Chief Executive :
Compensation*: 

Chair of the Board: Cynthia A. Ullrich
Chair's Profession / Business Affiliation: Harris N.A.

Co-Chair of the Board : Allan I. Greenberg

Chair's Profession / Business Affiliation: Aetna, Inc.

Co-Chair of the Board : Elise H. Parsons

Chair's Profession / Business Affiliation: Community Presbyterian Church of Clarendon Hills

Board Size: 13

Paid Staff Size: 12

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:


Fund raising costs were 3% of related contributions. (Related contributions, which totaled $10,907,905, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on Association House of Chicago's audited financial statements for the fiscal year ended June 30, 2010.

Source of Funds  
Direct Program Revenue 9,344,967
Other Revenue 1,155,600
Foundations and Trusts 1,084,453
Other Charitable Contributions 344,568
Indirect 261,292
Special Events 133,917
In-Kind Revenue 61,171
Total Income $12,385,968


chart



Uses of Funds as a % of Total Expenses

Programs: 88%  Fund Raising: 3%  Administrative: 9% 

Total income $12,385,968
Program expenses $10,239,568
Fund raising expenses 338,096
Administrative expenses 1,086,560
Total expenses $11,664,224
Income in Excess of Expenses 721,744
Beginning net assets 8,980,590
Other Changes in Net Assets 721,744
Ending net assets 9,702,334
Total liabilities 7,504,149
Total assets $17,206,483


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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