Better Business Bureau Report for
Access Living of Metropolitan Chicago

Better Business Bureau Report issued February 2013
Better Business Bureau Report expires February 2015

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Access Living of Metropolitan Chicago
Address: 115 W. Chicago Avenue
  Chicago, IL 60654
Phone: (312) 640-2100
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1980, Illinois
Affiliates: None
Stated Purpose: Access Living recognizes the innate rights, abilities, needs and diversity of people with disabilities, works toward their full integration into community life and serves as an agent of social change.

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Evaluation Conclusions


Access Living of Metropolitan Chicago does not meet the following 2 Standards for Charity Accountability.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

Access Living of Metropolitan Chicago does not meet this Standard because the organization's website, , does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • Electronic access to the organization’s most recent IRS Form 990.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

Access Living of Metropolitan Chicago does not meet this Standard because the privacy policy on this website, does not indicate:

  • What personal information is being collected and how it will be used.
  • How to contact the charity to review personal information that is collected and request corrections.
  • How to inform the charity that the visitor does not want his/her information shared with others.
Access Living of Metropolitan Chicago meets the remaining 18 Standards for Charity Accountability.
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Independent Living includes all of Access Living’s direct services to individuals geared to support people living in their own homes. Services include: Community and Economic Support Services, Long-Term Care Services, and Youth and Education Services. Advocacy includes Access Living’s community organizing and policy work. Under the banner of “Power to the People,” Access Living coordinates community organizing groups that address issues of youth empowerment, housing, education, employment, health care and Latinos with disabilities. Access Living’s policy work focuses on education, housing, and health care. Civil Rights includes the enforcement of laws enacted to ensure the right of people with disabilities to live the lives they envision in communities of their choice. Access Living works to resolve individual complaints, most often related to fair housing, and pursues class-action litigation designed to impact system-wide policy change.

For the fiscal year ended June 30, 2012, Access Living of Metropolitan Chicago's program expenses were:

Independent living services 1,459,046
Personal assistance services and health care reform 1,229,597
Community development 1,032,869
Civil rights 883,680
Policy development 323,162
Art 140,408
Total Program Expenses: $5,068,762
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Chief Executive : Marca Bristo, President

Chair of the Board: Ben Lumicao
Chair's Profession / Business Affiliation: Lawyer

Board Size: 24

Paid Staff Size: 75

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, telephone, invitations to fund raising events, grant proposals, planned giving arrangements
Fund raising costs were 10% of related contributions. (Related contributions, which totaled $4,918,666, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Access Living of Metropolitan Chicago's audited financial statements for the fiscal year ended June 30, 2012.

Source of Funds  
Fees and grants from governmental agencies 2,605,626
General public, corporation and foundation support 1,662,759
Other 1,117,402
Special Events 566,515
United Way of Chicago 83,766
Interest and dividend income 29,200
Net realized and unrealized loss -67,429
Total Income $5,997,839


Uses of Funds as a % of Total Expenses

Programs: 86%  Fund Raising: 8%  Administrative: 6% 

Total income $5,997,839
Program expenses $5,068,762
Fund raising expenses 483,930
Administrative expenses 358,957
Total expenses $5,911,649
Income in Excess of Expenses 86,190
Beginning net assets 17,878,069
Other Changes in Net Assets (511,248)
Ending net assets 17,453,011
Total liabilities 435,828
Total assets $17,888,839

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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