Better Business Bureau Report for
Services for Adults Staying in Their Homes

Better Business Bureau Report issued July 2012
Better Business Bureau Report expires July 2014

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Services for Adults Staying in Their Homes
Address: 1123 Emerson, Suite 200
  Evanston, IL 60201
Phone: 847-864-7274
Web Address:
Also known as:Seniors Action Service, Inc.
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Better Business Bureau Comments

Year, State Incorporated: 1975, Illinois
Affiliates: None
Stated Purpose: Services for Adults Staying in Their Homes (SASI) supports the efforts of older adults to remain in their homes to make living easier.

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Evaluation Conclusions


Services for Adults Staying in Their Homes does not meet the following Standard for Charity Accountability.

Standard 9: Fund Raising Expense Ratio - Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

Services for Adults Staying in Their Homes does not meet this Standard because:

  • According to its audited financial statements for the fiscal year ended December 31, 2011, the organization's fund raising costs were 42% ($68,240) of related contributions, which totaled $161,501.
Services for Adults Staying in Their Homes meets the remaining 19 Standards for Charity Accountability.
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The agency provides direct services to help seniors and other adults living with chronic illnesses or conditions, and those recovering from surgery or another medical event, remain safely and securely in their homes. SASI's nonmedical services include Home Care Services, Caregiver Screening, Home Readiness for individuals returning home from an institutional stay, and Administrative Assistance to help people with clerical tasks.

For the fiscal year ended December 31, 2011, Services for Adults Staying in Their Homes's program expenses were:

Salaries 232,106
Rent 29,038
Payroll taxes 17,958
Marketing 10,096
Bad debt expense 6,497
Insurance 4,622
Communication 3,727
Subscriptions and memberships 3,216
Supplies 3,156
Equipment/maintainance 3,000
Professional fees 3,000
Postage 1,785
Licenses 1,500
Employee benefits 800
Training 577
Transportation 446
Printing 379
Miscellaneous 88
Staff development 75
Total Program Expenses: $322,066
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Chief Executive : Marie O'Connor, Executive Director

Chair of the Board: Ellen Browne
Chair's Profession / Business Affiliation: retired, formerly expert in aging

Board Size: 13

Paid Staff Size: 37

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, grant proposals, internet
Fund raising costs were 42% of related contributions. (Related contributions, which totaled $161,501, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Seniors Action Service, Inc.'s audited financial statements for the fiscal year ended December 31, 2011.

Source of Funds  
Home Services 215,464
Special Events 73,075
Home Services Placement 72,851
Individuals 51,398
Foundations, corporations, and local government 37,028
Processing Caregivers 2,150
Interest Income 67
Total Income $452,033


Uses of Funds as a % of Total Expenses

Programs: 75%  Fund Raising: 16%  Administrative: 9% 

Total income $452,033
Program expenses $322,066
Fund raising expenses 68,240
Administrative expenses 37,236
Total expenses $427,542
Income in Excess of Expenses 24,491
Beginning net assets 81,463
Ending net assets 105,954
Total liabilities 13,256
Total assets $119,210

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New Section


Regarding Standard 9, the organization provided the following comment:

The agency does not currently have developmental staff for fundraising activities. Staff, rather than volunteers, have been responsible for the Annual Benefit. In 2012, volunteers will be responsible for planning the benefit.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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