Better Business Bureau Report for
Meals on Wheels Foundation of Cook County

Better Business Bureau Report issued February 2011
Better Business Bureau Report expires February 2013


Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Meals on Wheels Foundation of Cook County
Address: 208 S. LaSalle Street
Suite 1900
  Chicago, IL 60604
Phone: 312-207-5290
Web Address: www.mowcookcounty.org
Also known as:Meals on Wheels Foundation
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Better Business Bureau Comments

Year, State Incorporated: 2001, Illinois
Affiliates: None
Stated Purpose: The Meals on Wheels Foundation of Cook County “MOWF” mission is to assist the Community Nutrition Network and Senior Services Association (CNNSSA) with the expansion of all resources, especially financial. The Foundation is doing business as (DBA) The Meals on Wheels Foundation of Northern Illinois.

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Evaluation Conclusions

              

Meals on Wheels Foundation of Cook County does not meet the following 5 Standards for Charity Accountability.

Standard 1: Oversight of Operations and Staff - Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

Meals on Wheels Foundation of Cook County does not meet this Standard because its board of directors does not:

  • Review the performance of the chief executive officer at least once every two years.
  • Have a voting member of the board who is assigned the responsibility of serving as the treasurer. In general, the board’s treasurer helps provide independent oversight of the organization’s finances.

Standard 2: Number of Board Members - Soliciting organizations shall have a board of directors with a minimum of five voting members.

Meals on Wheels Foundation of Cook County does not meet this Standard because:

  • The organization has TWO (2) voting members of the board.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

Meals on Wheels Foundation of Cook County does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected administrative expenses.
  • Included total projected program service expenses, however, did not break these expenses down by major program category.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Meals on Wheels Foundation of Cook County does not meet this standard because the most recent annual report did not include:

  • Total end of year net assets.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

Meals on Wheels Foundation of Cook County does not meet this Standard because the organization's website, www.mowcookcounty.org, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • A summary of program service accomplishments.
  • Total income.
  • Total program expenses.
  • Total fund raising expenses.
  • Total administrative expenses.
  • End of year net assets.
In addition, the BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s donor privacy and is unable to verify the organization's compliance with the following Standard for Charity Accountability: 18.
Meals on Wheels Foundation of Cook County meets the remaining 14 Standards for Charity Accountability.
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Programs

              

The Meals on Wheels Foundation of Northern Illinois (MOWF) serves seniors across the suburbs of Cook County and in neighboring Grundy and Kendall Counties in conjunction with its sister organization The Community Nutrition Network and Senior Services Association (CNNSSA). Together we serve nearly 600,000 meals a year to over 7,500 seniors. Seniors are served in our Community Cafes as well as in their own homes. Seniors able to leave their home are served in our Community Cafes across the community. Along with a nutritious meal, we provide educational and wellness programs. Our quarterly, newsletter contains nutrition information geared to the needs of seniors. Often participants arrive to our cafes hours before the meal is served to catch up with friends and enjoy educational and social programs offered. Through these programs our cafes fight isolation and depression. Homebound seniors depend on our meal delivery drivers for a friendly hello as well as a nutritious meal. Often our drivers are the only visitor seniors in the program welcome into their home on a regular basis. Our drivers provide a wellness check as well as deliver a healthy meal. In addition, the organization provides educational materials quarterly to our homebound seniors. The Meals on Wheels Foundation of Northern Illinois is a critical source of funding for CNNSSA particularly in this time of budget cuts and delayed reimbursement by state and federal funders. Together MOWF and CNNSSA build an environment where seniors are valued and are an active part of our community.

For the fiscal year ended June 30, 2009, Meals on Wheels Foundation of Cook County's program expenses were:

  
Food and related expenses 1,295,644
Personnel 750,180
Fringe benefits 160,333
Occupancy 144,250
Meal delivery 59,256
Temporary help 48,365
General insurance 48,341
Professional fees 38,697
Equipment and repairs 38,224
Administrative travel 34,342
Depreciation 28,745
Telephone 23,810
Supplies 21,818
Printing and duplication 17,424
Postage 6,469
Other expenses 6,012
Training and education 4,413
Contributions 2,660
Dues and subscriptions 1,772
Total Program Expenses: $2,730,755
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Governance

              

Chief Executive :
Compensation*:

Highest Paid Executive: none,
Compensation*: $

Chair of the Board: Ann M. Cooper
Chair's Profession / Business Affiliation: CEO of Community Nutrition Network and Senior Services Association

Board Size: 2

Paid Staff Size: 0

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet, planned giving arrangements
Fund raising costs were 29% of related contributions. (Related contributions, which totaled $1,034,133, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on Meals on Wheels Foundation of Cook County's audited financial statements for the fiscal year ended June 30, 2009.

Source of Funds  
Contract revenue 2,222,598
Contributions and grants 564,813
Project income 469,320
Private pay food and management services 125,881
Other 8,690
Total Income $3,391,302


chart



Uses of Funds as a % of Total Expenses

Programs: 84%  Fund Raising: 9%  Administrative: 7% 

Total income   $3,391,302
  Program expenses $2,730,755
  Fund raising expenses 300,371
  Administrative expenses 221,754
 
Total expenses   $3,252,880
Income in Excess of Expenses   138,422
Beginning net assets   1,182,734
Ending net assets   1,326,565
Total liabilities   475,747
Total assets   $1,802,312


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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