Better Business Bureau Report for
Barrington Area Council on Aging

Better Business Bureau Report issued September 2010
Better Business Bureau Report expires September 2012


Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Barrington Area Council on Aging
Address: 6000 Garlands Lane, Suite 100
  Barrington, IL 60010
Phone: 847-381-5030
Web Address: www.bacoa.org
Also known as:BACOA
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Better Business Bureau Comments

Year, State Incorporated: 1985, Illinois
Affiliates: None
Stated Purpose: BACOA mission is to provide support to seniors, family caregivers and the community.

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Evaluation Conclusions

               

Barrington Area Council on Aging does not meet the following 4 Standards for Charity Accountability.

Standard 7: Board Approval of Written Report on Effectiveness - Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

Barrington Area Council on Aging does not meet this Standard because:

  • It did not produce a written report outlining the results of its most recent effectiveness assessment.

Standard 8: Program Service Expense Ratio - Spend at least 65% of its total expenses on program activities.

Barrington Area Council on Aging does not meet this Standard because:

  • According to the its audited financial statements for the fiscal year ended March 31, 2010, the organization spent $216,854 or 58% of its total expenses ($374,167) on program service activities.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

Barrington Area Council on Aging does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected administrative expenses.
  • Included total projected program service expenses, however, did not break these expenses down by major program category.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

Barrington Area Council on Aging does not meet this Standard because the organization's website, www.bacoa.org, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • The organization’s mission statement.
  • A summary of program service accomplishments.
  • A roster of the board of directors.
  • Total income.
  • Total program expenses.
  • Total fund raising expenses.
  • Total administrative expenses.
  • End of year net assets.
  • The organization’s mailing address.
  • Electronic access to the organization’s most recent IRS Form 990.
In addition, the BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s solicitation materials and is unable to verify the organization's compliance with the following Standard for Charity Accountability: 15.
Barrington Area Council on Aging meets the remaining 15 Standards for Charity Accountability.
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Programs

               

Our services and programs help older adults maintain a quality of life that matches their needs, their wants and their abilities. Most BACOA services are free or on a sliding-fee scale based on the senior's financial status. We can provide assistance in such areas as: * Information on housing options or in-home care services * Meals with Wheels, which served more than 2,500 meals last year * Counsel on insurance, benefits and Medicare Part D * Support and education groups for seniors and caregivers * Activities and programs for active seniors * Educational programs and services for the community on issues related to aging BACOA serves approximately 1,500 individuals each year. Our focus is primarily in Barrington, North Barrington, South Barrington, Lake Barrington, Barrington Hills, Deer Park and Tower Lakes. We also serve families and caregivers from outside the area who request information on local services for a friend or family member.

For the fiscal year ended March 31, 2010, Barrington Area Council on Aging's program expenses were:

  
Program Services 216,854
Total Program Expenses: $216,854
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Governance

               

Chief Executive : Joyce Palmquist, Executive Director
Compensation*:
 $68,000

Chair of the Board: Board of Directors
Chair's Profession / Business Affiliation: Pastor

Board Size: 18

Paid Staff Size: 7

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet
Fund raising costs were 10% of related contributions. (Related contributions, which totaled $335,977, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Barrington Area Council on Aging's audited financial statements for the fiscal year ended March 31, 2010.

Source of Funds  
Contributions and Grants 178,298
Special Events 78,913
Program Revene 55,898
Barrington United Way 52,618
Goverment 43,010
Investment Income (Loss) 36,977
Other Income 460
Less: Cost of direct benefits to donor -16,862
Total Income $429,312


chart



Uses of Funds as a % of Total Expenses

Programs: 58%  Fund Raising: 9%  Administrative: 33% 

Total income   $429,312
  Program expenses $216,854
  Fund raising expenses 33,922
  Administrative expenses 123,391
 
Total expenses   $374,167
Income in Excess of Expenses   55,145
Beginning net assets   385,915
Ending net assets   441,060
Total liabilities  
Total assets   $441,060


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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