Better Business Bureau Report for
Family Counseling Service of Aurora

Better Business Bureau Report issued May 2012
Better Business Bureau Report expires May 2014


This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Family Counseling Service of Aurora
Address: 70 S. River Street
  Aurora, IL 60506
Phone: 630-844-2662
Web Address: www.aurorafcs.org
Also known as:Big Brothers Big Sisters of Southern Kane & Kendall County
Consumer Credit Counseling Service
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Better Business Bureau Comments

Year, State Incorporated: 1934, Illinois
Affiliates: None
Stated Purpose: Bylaws: The mission of Family Counseling Service of Aurora is to strengthen families, communities and the organizations that serve them by providing quality personal and professional services that develop and promote the skills necessary to encourage growth and success.

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Evaluation Conclusions

               

Family Counseling Service of Aurora meets the 20 Standards for Charity Accountability.
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Programs

               

We offer three core programs: Our Behavioral Health services help individuals of all ages and families achieve success in family life and work by teaching interpersonal skills and reinforcing personal strengths; Big Brothers Big Sisters provides the adult caring involvement that gives a child competence, confidence and caring for others;Consumer Credit Counseling Service makes families more stable by teaching money management skills and instills financial responsibility.

For the fiscal year ended June 30, 2011, Family Counseling Service of AuroraFamily Counseling Service of Aurora 's program expenses were:

  
Individual and family counseling 679,926
Consumer credit counseling 673,686
Big Brothers Big Sisters 187,478
Youth counseling 185,032
Total Program Expenses: $1,726,122
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Governance

               

Chief Executive : Eric Ward, Executive Director
Compensation*:
 $79,510

Chair of the Board: Lynda Elmore, President of the Board of Directors
Chair's Profession / Business Affiliation: Retired, serving as Alderman, Ward 10, City of Aurora, IL

Board Size: 18

Paid Staff Size: 35

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail, telephone, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet, planned giving arrangements, cause-related marketing
Fund raising costs were 13% of related contributions. (Related contributions, which totaled $1,071,275, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Family Counseling Service of Aurora X's audited financial statements for the fiscal year ended June 30, 2011.

Source of Funds  
Public Support 1,071,275
Treatment group fees 257,365
Individual and family counseling fees 195,268
Private insurance payment 162,944
Contract sales 77,620
Client fees 35,976
Creditor fees 34,019
Bankruptcy fees 29,779
CEU training 16,339
Department of Children and Family Services 13,063
Miscellaneous 652
Interest 25
Total Income $1,894,325


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Uses of Funds as a % of Total Expenses

Programs: 89%  Fund Raising: 7%  Administrative: 4% 

Total income   $1,894,325
  Program expenses $1,726,122
  Fund raising expenses 136,974
  Administrative expenses 76,180
 
Total expenses   $1,939,276
Expenses in Excess of Income   (44,951)
Beginning net assets   907,381
Ending net assets   862,430
Total liabilities   475,491
Total assets   $1,337,921


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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