Better Business Bureau Report for
Aunt Martha's Youth Center

Better Business Bureau Report issued June 2012
Better Business Bureau Report expires June 2014

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Aunt Martha's Youth Center
Address: 19990 Governors Highway
  Olympia Fields, IL 60461
Phone: 708 747 7100
Web Address:
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Better Business Bureau Comments

Year, State Incorporated:
Affiliates: None
Stated Purpose: Aunt Martha's Youth Service Center mission is to be a caring community resource for children, youth and families. The organization provides an array of social services that offer a safe haven for youth in crisis and empower them to succeed. Aunt Martha's also proivides high quality and accessible healthcare for the whole family regardless of the ability to pay.

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Evaluation Conclusions


Aunt Martha's Youth Center does not meet the following Standard for Charity Accountability.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Aunt Martha's Youth Center does not meet this standard because the most recent annual report did not include:

  • Total end of year net assets.
In addition, the BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s governance and oversight, effectiveness measures, finances, solicitation materials, and fundraising disclosures and is unable to verify the organization's compliance with the following 11Standards for Charity Accountability: 1, 2, 3, 4, 5, 6, 7, 12, 14, 15, and 19.
Aunt Martha's Youth Center meets the remaining 8 Standards for Charity Accountability.
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Aunt Martha's Community Health Centers --17 community health centers – which provide a full range of primary medical, dental and behavioral health services – are closely integrated with their 10 operating divisions, which collaborate with units of local government, community and faith-based organizations to develop and preserve programs and services that: Coordinate access to essential services; Provide housing and shelter services; and, Conduct community outreach, education and risk reduction campaigns. Aunt Martha's Youth Center is licensed by the State of Illinois to provide child welfare, substance abuse treatment and childcare services. All services are, including primary and behavioral health care, accredited by the Joint Commission. The Joint Commission is an independent, not-for-profit organization dedicated to improving the quality of the nation’s health care system through voluntary accreditation.

For the fiscal year ended June 30, 2010, Aunt Martha's Youth Center's program expenses were:

Salaries 30,411,673
Consultants and contractual 7,317,101
Fringe benefits 5,687,975
Telephone and utilies 3,899,817
Foster parent payments 1,890,267
Supplies 1,888,883
Employee travel and training 1,401,979
Equipment and repairs 1,326,814
Depreciation 1,313,655
Bad debts 1,284,084
Client expenses 1,279,433
Donated services 1,071,098
Facilities cost 1,034,102
Interest expense 457,122
Insurance 291,557
Miscellaneous 175,774
Dues and subscriptions and other 51,884
Total Program Expenses: $60,783,218
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Chief Executive :

Chair of the Board:
Chair's Profession / Business Affiliation:

Board Size:

Paid Staff Size:

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Fund raising costs were 20% of related contributions. (Related contributions, which totaled $1,563,237, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Aunt Martha's Youth Center's audited financial statements for the fiscal year ended June 30, 2010.

Source of Funds  
Governmental Contractual Revenue 66,063,916
Fees 2,539,009
Donations 1,563,237
Other revenue 1,411,899
Net gain (loss) on investments 47,276
Day care fees 31,859
Investment Income 18,221
Total Income $71,675,417


Uses of Funds as a % of Total Expenses

Programs: 88%  Fund Raising: Less than 1%  Administrative: 12% 

Total income $71,675,417
Program expenses $60,783,218
Fund raising expenses 311,311
Administrative expenses 8,510,693
Total expenses $69,605,222
Income in Excess of Expenses 2,070,195
Beginning net assets 5,215,223
Ending net assets 7,284,418
Total liabilities 22,031,727
Total assets $29,316,145

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