Better Business Bureau Report for

Better Business Bureau Report issued October 2012
Better Business Bureau Report expires October 2014

Find out more about this charity:

Back To Top

Charity Contact Information

Name: AgeOptions
Address: 1048 Lake Street, Suite 300
  Oak Park, IL 60301
Phone: 708-383-0258
Web Address:
Back To Top

Better Business Bureau Comments

Year, State Incorporated:
Affiliates: None
Stated Purpose: AgeOptions, the Area Agency on Aging for Suburban Cook County, since 1974, is committed to improving the quality of life and maintaining the dignity of older persons and those who care about them through leadership and support, community partnerships, comprehensive services, accurate information and advocacy.

Back To Top

Evaluation Conclusions


The BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s solicitation materials and donor privacy and is unable to verify the organization's compliance with the following 2Standards for Charity Accountability: 15 and 18.
AgeOptions meets the remaining 18 Standards for Charity Accountability.
Back To Top



Suburban Cook County has one of the largest senior populations in the state! This represents both a wonderful resource in wisdom, productive workers, volunteers and caregivers; as well as a great challenge to those who are isolated, suffering from chronic illnesses, working through physical, emotional, financial and social changes, and perhaps struggling with the daily concerns of a loved one who requires help to perform basic activities of daily living. Our Area Plan Summary describes our population which is older, more diverse, and larger than ever before. Since 1974 AgeOptions has served the diverse Cook County suburban population of 2.3 million residents that includes 480,000 older persons in the 130 communities that constitute suburban Cook County. We work with a vital network of 44 community-based senior service agencies to offer a wide variety of services, programs, benefits, options and opportunities. In 2012 we reached over 201,000 people –7,000 directly served by our Information Services staff. We create programs for the aging network in Illinois – the statewide federally funded Senior Medicare Patrol program involves older persons in guarding Medicare and Medicaid from fraud, abuse and waste. We administer a program received in national competition from the Harry and Jeanette Weinberg Foundation Caregiver Support Program operating in our near south suburbs. We were selected in the second round of Centers for Medicare and Medicaid Services (CMS) programming to deliver transitional care support for those leaving the hospital back to the community and home. We also have implemented a National Council on Aging Economic Index Counseling Program for lower income elderly and a related Video Advocacy Program that has produced three videos to date – Andre’s Story, Darlene’s Story and Emma’s Story. All this says that we are active, informed, established (but not static), and ready to take on new challenges for the older adults .

For the fiscal year ended September 30, 2011, AgeOptions's program expenses were:

Program Expenses 13,465,372
Total Program Expenses: $13,465,372
Back To Top



Chief Executive : Jonathan Lavin, CEO

Highest Paid Executive: Jonathan Lavin,CEO
Compensation*: $159,452

Chair of the Board: Linda Siegel, Chairperson
Chair's Profession / Business Affiliation: Field Manager, University of Maryland, Dept. of Health Service Administration

Co-Chair of the Board : Dr. Anthony Perry

Chair's Profession / Business Affiliation: Doctor

Board Size: 18

Paid Staff Size: 51

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Back To Top

Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, television, grant proposals, internet, door to door
Fund raising costs were % of related contributions. (Related contributions, which totaled $15,717,325, are donations received as a result of fund raising activities.)
Back To Top

Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top



The following information is based on AgeOptions's audited financial statements for the fiscal year ended September 30, 2011.

Source of Funds  
Federal and other grants 15,329,974
Foundation Grants 286,877
Fundraising event 97,556
Misc Income 26,793
In-Kind professional services 2,918
Interest Income 703
Loss on disposal of assets -1,733
Investment Return -7,318
Total Income $15,735,770


Uses of Funds as a % of Total Expenses

Programs: 83%  Fund Raising: Less than 1%  Administrative: 17% 

Total income $15,735,770
Program expenses $13,465,372
Fund raising expenses 47,919
Administrative expenses 2,714,628
Total expenses $16,227,919
Expenses in Excess of Income (492,149)
Beginning net assets 1,867,265
Ending net assets 1,375,116
Total liabilities 2,653,926
Total assets $4,029,042

Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:

What is an Accredited Charity