Better Business Bureau Report for
Compeer West Inc.

Better Business Bureau Report issued April 2014
Better Business Bureau Report expires April 2016

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Compeer West Inc.
Address: 135 Delaware Avenue Suite 210
  135 Delaware Avenue Suite 210, NY 14202
Phone: 716-883-3331
Web Address:
Also known as:Compeer of Greater Buffalo
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Better Business Bureau Comments

Year, State Incorporated: 1994, New York
Affiliates: None
Stated Purpose: "to use the power of volunteers, friends and mentors to improve the lives of children, adults, and seniors who are striving for good mental health and optimum quality of life."

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Evaluation Conclusions


Compeer West Inc. (CW) does not meet the following 5 Standards for Charity Accountability.

Standard 1: Oversight of Operations and Staff - Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

CW does not meet this Standard because its board of directors does not:

  • Review the performance of the chief executive officer at least once every two years.

Standard 13: Accuracy of Expenses in Financial Statements - Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard.

CW does not meet this Standard because its audited financial statements for the fiscal year ended December 31, 2012:

  • Reports the organization had no fund raising expenses.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

CW does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected fund raising expenses.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

CW does not meet this Standard because the organization's website,, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • Electronic access to the organization’s most recent IRS Form 990.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

CW does not meet this Standard because the organization's website: 

  • Does not include an online privacy policy. 
In addition, the BBB serving Albany, Buffalo, Rochester and Syracuse Regions requested but did not receive complete information on the organization’s governance and oversight, finances, and solicitation materials and is unable to verify the organization's compliance with the following 3Standards for Charity Accountability: 3, 9, and 15.
Compeer West Inc. (CW) meets the remaining 12 Standards for Charity Accountability.
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Compeer of Greater Buffalo’s (GOGB) delivers best-practice and evidence-based mentoring to the most vulnerable among us. COGB's mission is to use the power of volunteer friends and mentors to improve the lives of children, adults, veterans and seniors who are striving for good mental health. The agency mission is inspired by the belief that “friendship is powerful medicine.” Serving Buffalo and Erie County, Compeer matches volunteers, one-to-one, with individuals living with diagnosed mental illnesses and/or emotional difficulties who are striving for optimal mental health and a high quality of life. Compeer serves adults through supportive relationships driven to the following outcomes: Social inclusion and community integration, Empowered to manage family, work, and wellness. Compeer serves youth through mentoring relationships driven to the following outcomes: Improved school functioning, Improved resistance to drugs and alcohol, and Increased participation in community events Compeer friends and mentors come from every walk of life. Volunteers have a significant impact on the lives of those they serve by providing rehabilitative social support through friendship, by being positive role models, and by providing opportunities for educational and recreational activities. These volunteers commit to weekly meetings with their friends of at least an hour for a minimum of one year,

For the fiscal year ended December 31, 2012, CW's program expenses were:

Programs 918,614
Total Program Expenses: $918,614
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Chief Executive : Michele Brown, Executive Director

Chair of the Board: Jeremy Bates
Chair's Profession / Business Affiliation: Contractor

Board Size: 17

Paid Staff Size: 11

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals
Fund raising costs were % of related contributions. (Related contributions, which totaled $1,099,002, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on CW's audited financial statements for the fiscal year ended December 31, 2012.

Source of Funds  
Erie County grants 885,103
Program revenue 116,387
Contributions 87,663
Foundation grants 82,500
Special Events 43,736
Investments 33,728
Miscellaneous 272
Total Income $1,249,389


Uses of Funds as a % of Total Expenses

Programs: 84%    Administrative: 16% 

Total income $1,249,389
Program expenses $918,614
Fund raising expenses
Administrative expenses 173,728
Total expenses $1,092,342
Income in Excess of Expenses 157,047
Beginning net assets 484,996
Ending net assets 642,043
Total liabilities 42,725
Total assets $684,768

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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