Better Business Bureau Report for
Brockton Area Association for Retarded Citizens, Inc.

Better Business Bureau Report issued October 2008
Better Business Bureau Report expires October 2010

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Brockton Area Association for Retarded Citizens, Inc.
Address: 1250 West Chestnut Street
  Brockton, MA 02301
Phone: 508-583-8030
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1950, Massachusetts
Affiliates: None
Stated Purpose: "to work in partnership with the community to provide advocacy, information, and direct services that offer new opportunities and choice for individuals with disabilities and their families."

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Evaluation Conclusions


Brockton Area Association for Retarded Citizens, Inc. (BAARC) does not meet the following 7 Standards for Charity Accountability.

Standard 1: Oversight of Operations and Staff - Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

  • BAARC does not meet this Standard because its board of directors was not provided with a copy of the most recently completed IRS Form 990 (the financial form filed with the Internal Revenue Service.)

Standard 6: Board Policy on Effectiveness - Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

  • BAARC does not meet this Standard because the board of directors does not have a written policy stating that, at least every two years, an appraisal be done assessing the organization’s performance and effectiveness and determining future actions required to achieve its mission.

Standard 7: Board Approval of Written Report on Effectiveness - Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

  • BAARC does not meet this Standard because it has not completed a performance assessment.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

  • BAARC does not meet this Standard because the budget provided by the organization does not clearly identify the projected amounts to be spent on each major program area, fund raising activities, and administrative activities.


Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

  • BAARC does not meet this Standard because its annual report does not identify the total expenses  for each of its major program activities, fund raising, and total end of year net assets.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

  • BAARC does not meet this Standard because its website,, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include a board roster or financial information. The website also does not provide electronic access to the organization’s most recent IRS Form 990.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

  • BAARC does not meet provision (b) of this Standard since its website,, does not provide access to a privacy policy that includes the recommended privacy information. 

BAARC meets the remaining provision of this standard.

In addition, the Eastern Massachusetts, Maine, Rhode Island and Vermont BBB requested but did not receive complete information on the organization’s solicitation materials and is unable to verify the organization's compliance with the following Standard for Charity Accountability: 15.
Brockton Area Association for Retarded Citizens, Inc. (BAARC) meets the remaining 12 Standards for Charity Accountability.
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The Brockton Area Arc advocates on a local, state, and national level for the rights and general welfare of children and adults with disabilities and their families, and provides services, which support them in their efforts to reach their individual goals. The Brockton Area Arc's Employment Services Program helps 100 adults prepare for, achieve, and maintain gainful employment. Program participants may work in facility based employment, group supported employment, and individual supported employment according to their needs and wishes. Twenty people receive Community Based Day Supports. The Brockton Area Arc's Family to Family Support Center provides information, education, and referral services that assist parents to successfully manage the challenges of raising a child with disabilities. It also sponsors support groups for people with disabilities, parents, adult siblings, and school-age brothers and sisters that provide opportunities for family members to connect with other families, share resources, and build supportive networks. These services are open to all interested people and, with few exceptions, there is no charge for their services. The Brockton Area Arc offers a recreational program for children with disabilities and their siblings and friends. The Sunday Program is an inclusive program offering sports, arts and crafts, swimming, indoor and outdoor games, music, and many other activities. The Brockton Area Arc offers an after school program for students with disabilities in collaboration with the Brockton Public Schools.

For the fiscal year ended June 30, 2007, BAARC's program expenses were:

State Funded services 676,488
Commercial products and services 537,787
Family 84,307
Total Program Expenses: $1,298,582
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Chief Executive : John J. Lynch, Executive Director

Chair of the Board: Michael Palladino
Chair's Profession / Business Affiliation: Executive Director, CHARMS Collaborative

Board Size: 11

Paid Staff Size: 34

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, television, radio, grant proposals, membership
Fund raising costs were 7% of related contributions. (Related contributions, which totaled $137,952, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on BAARC's audited financial statements for the fiscal year ended June 30, 2007.

Source of Funds  
Program Service Fees 853,047
Commercial products and services 458,258
Gifts and contributions 60,213
Special Events & activities 43,371
United Way 29,963
Interest and dividend income 16,591
Investment gain 15,688
Miscellaneous 4,745
Membership dues 4,405
Total Income $1,486,281


Uses of Funds as a % of Total Expenses

Programs: 89%  Fund Raising: 1%  Administrative: 10% 

Total income $1,486,281
Program expenses $1,298,582
Fund raising expenses 8,991
Administrative expenses 144,421
Total expenses $1,451,994
Income in Excess of Expenses 34,287
Beginning net assets 384,393
Ending net assets 418,680
Total liabilities 83,817
Total assets $502,497

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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