Welcome to our newly Accredited Businesses!

October 30, 2012

    Accreditation Updates

    October 2012
    (effective date: October 16, 2012)



    The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.

    This Code also represents standards for business accreditation by BBB. Businesses based in the United States and Canada that meet these standards and complete application procedures will be accredited by BBB.


    Your BBB routinely shares one of the ways we live up to our responsibility to ensure the lasting value of Accreditation. We do that not only by checking to see that businesses meet BBB Standards when they first apply to become Accredited, but also by taking action to revoke Accreditation if an accredited business fails to continue to uphold those standards.

    Revoking BBB Accreditation is a two step process. First BBB notifies the business that Accreditation has been suspended, explains why, and gives the company another chance to resolve the problem or otherwise appeal the action. Once the issues are resolved, the matter is reviewed for the need to conduct an in-person appeal before a Board committee. The Board can decide to expel, reinstate or set some parameters related to the reinstatement.

    Both suspension and expulsion become part of the BBB Business Review available to the public on the company. And a company’s BBB rating is negatively impacted by the revocation of Accreditation, as well as the underlying reason for that action.