Columbus, Ohio— With family gathering to celebrate the holidays this Christmas, consumers may find their plumbing systems are not up to the task of entertaining.
In addition to clogged toilets and drains, all that rich holiday food sometimes chokes garbage disposals and causes build up in kitchen pipes. Finding a plumber willing to cut his or her own holiday short to assist you might prove difficult, and you can expect to pay a premium for the service.
However, there may also be less than stellar businesses and scammers out there waiting to take advantage of an already stressful situation.
In 2012, Better Business Bureau received more than 4,100 complaints against plumbers. Most complaints alleged that the actual cost greatly exceeded the estimate or work was not done properly. Some consumers alleged that the plumber they hired caused additional damages while performing the work. Many said they had trouble getting someone to repair the work or refund the cost of the work.
To avoid getting cleaned out by a plumber this Christmas, BBB offers the following tips: