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Phone: (614) 474-7000 Fax: (614) 474-7015 View Additional Phone Numbers 1 Express Dr, Columbus, OH 43230
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Fashion needs for work, casual, jeanswear, and going-out occasions.
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Express include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 58 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||40|
|Total Closed Complaints||58|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Foreign Limited Liability Company
Business ManagementDavid Kornberg, President & CEO Ms. Darnella Coleman, Customer Experience Supervisor
Womens Apparel - Retail Internet Shopping Mens Clothing & Furnishings - Retail
Service AreaThe company operates more than 600 retail stores across the United States, in Canada and in Puerto Rico. Express merchandise is also available at franchise stores in the Middle East and Latin America. The Company also markets and sells its products through the company's e-commerce website www.express.com.
Alternate Business NamesExpress Factory Outlet Store Express Fashion Operations LLC Express, Inc.
Express is a specialty apparel and accessories retailer of women's and men's merchandise.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview