BBB Business Review

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BBB Accredited Business since

Columbus Glass Block

Additional Locations

Phone: (614) 252-5888 Fax: (614) 252-5661 View Additional Phone Numbers 3091 E 14th Ave, Columbus, OH 43219 View Additional Email Addresses http://innovatebuildingsolutions.com/about-us/our-companies/columbus-glass-block


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Columbus Glass Block (a division of Innovate Building Solutions) is an installer and supplier of glass block systems (including windows, showers and walls), replacement windows and doors.

We offer Protect All Glass Block windows and shower systems with ready for tile bases and colored, frosted and etched glass blocks.

We also carry lines of vinyl replacement windows and steel and storm doors as well.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Columbus Glass Block meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Columbus Glass Block include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Columbus Glass Block
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 24, 1993 Business started: 05/02/1979 in OH Business started locally: 05/02/1979 Business incorporated 01/01/1979 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
https://columbus.gov/bzs/document-library/reports/List-of-Licensed-Contractors-By-Business-Name/
Phone Number: (614) 645-7433

Type of Entity

Corporation

Business Management
Mr. Michael Foti, President & CEO Sean Malmsberry, Manager
Contact Information
Principal: Mr. Michael Foti, President & CEO
Business Category

Windows - Installation & Service Glass - Block Construction & Remodeling Services

Products & Services

Columbus Glass Block sells the following brand(s): Mulia, Pittsburgh Corning, Quality Vents.

Columbus Glass Block offers the following product(s): Colored, Frosted & Etched Glass Blocks, Glass block windows, showers & walls, Steel & Storm Doors , Vinyl replacement windows

Method(s) of Payment
Visa, Mastercard, Discover, American Express
Refund and Exchange Policy
We do provide refunds (with a restocking fee) on standard wholesale glass block items.
Alternate Business Names
Cleveland Glass Block Columbus Glass Block (a Division of Innovate Building Solutions)

Customer Review Rating plus BBB Rating Summary

Columbus Glass Block has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.